netflix on xbox one issue with smartglass & windows 10 xbox app

Discus and support netflix on xbox one issue with smartglass & windows 10 xbox app in XBoX Games and Apps to solve the problem; Ok searched everywhere and can't seem to find an answer to this. When using Netflix on Xbox One both the smartglass app on Windows 10 and the built in... Discussion in 'XBoX Games and Apps' started by The Flash 591, May 6, 2016.

  1. netflix on xbox one issue with smartglass & windows 10 xbox app


    Ok searched everywhere and can't seem to find an answer to this.

    When using Netflix on Xbox One both the smartglass app on Windows 10 and the built in controller to Windows 10 Xbox app have the same issue.

    The issue is that scrolling doesn't work, the on screen buttons (yellow, blue, red, green) do work.

    Both apps connect to Xbox with no issues and scrolling works with no problems on the console but just not within Netflix.

    Tried using Smartglass on Android and scrolling within Netflix works perfectly so this issue seems windows 10 related.

    Anyone else experiencing same or know a fix ?

    :)
     
    The Flash 591, May 6, 2016
    #1
  2. App wont turn console on

    Im having an issue with the xbox app on windows 10 and the smartglass app on ios not turning my console on. Ive tried with my Windows 10 PC (xbox app), Windows 10 laptop (xbox app) and my Ipad (smartglass app), none will power my console on, they will all
    connect to it when its on and turn it off though. My Xbox is set to instant on and everything is on the same network with the same Microsoft account logged in. Any ideas?

    thanks
     
    Darren Willder, May 6, 2016
    #2
  3. EDDS
    EDDS Guest
    Xbox One Smartglass App (Download Now)

    Here's the link to the Xbox One version of smartglass

    Windows Phone: Xbox One SmartGlass | Windows Phone Apps+Games Store (United Kingdom)

    Windows 8: Xbox One SmartGlass app for Windows in the Windows Store

    Android: Xbox One SmartGlass - Android Apps on Google Play

    IOS: Xbox One SmartGlass on the App Store on iTunes

    It's pretty cool, you can set up your pins and favourite friends ready for Friday!

    EDIT: Updated with Windows 8 link.

    EDIT 2: Updated with Android link.

    EDIT 3: IOS link added.
     
    EDDS, May 6, 2016
    #3
  4. Bestlano
    Bestlano Guest

    netflix on xbox one issue with smartglass & windows 10 xbox app

    Hi Flashmaster591, We haven't observed this issue being reported. Please help us out by reporting this issue via Xbox App Beta using the "Report a problem" so logs are provided and we can request and investigation.

    Thanks for the feedback,

    Best
     
    Bestlano, May 6, 2016
    #4
  5. I have done this but it doesn't help solve my issue.

    I have found another post on the issue so others are experiencing it.

    Have also factory reset xbox that didn't fix.

    This is Windows related as the issue occurs on Surface 3 (xbox app and smartglass) , Lumia 950XL (xbox app and smartglass) and Lumia 820 running 8.1 (smartglass only as no xbox app)

    However

    Galaxy S7 running Android scrolling in Netflix works fine.
     
    The Flash 591, Nov 2, 2018
    #5
  6. CapeCodMustang Win User

    Can't sign in to Mixer or Smartglass apps

    Xbox 360 SmartGlass app retirement. On May 18, 2018, the Xbox 360 SmartGlass apps
    for iOS, Android, Windows Phone 7, Windows Phone 8, Windows 10 Mobile, Windows 8, and Windows 10 will be retired. Support for the app and content are no longer being
    offered
    It's for the Xbox One Smartglass app, not 360. Also as I said, I have the issue with the Mixer app as well.
  7. The Flash 591 Win User

    netflix on xbox one issue with smartglass & windows 10 xbox app

    I have done this but it doesn't help solve my issue.

    I have found another post on the issue so others are experiencing it.

    Have also factory reset xbox that didn't fix.

    This is Windows related as the issue occurs on Surface 3 (xbox app and smartglass) , Lumia 950XL (xbox app and smartglass) and Lumia 820 running 8.1 (smartglass only as no xbox app)

    However

    Galaxy S7 running Android scrolling in Netflix works fine.
  8. FearedNightmare Win User

    Is there a way to add a language pack to the keyboard

    Hello

    At the moment I think the best way to do this is to download
    Smartglass
    on your smartphone or to have the
    Xbox App
    open on a W10 device. If you're phone or W10 device is on the same network as your Xbox One you can then type on your Xbox using those devices when you're prompted with a keyboard.

    (It doesn't work in certain apps like Netflix though)
  9. Theory of Game Win User

    XBox One SmartGlass on Windows 10

    Hey there.

    To stream your Xbox One to your Windows 10 PC, you'll need to use the "Xbox" app - not "Xbox Smartglass" or "Xbox Smartglass BETA". Try searching the store for just "Xbox".
  10. ChiefJoboo Win User
Thema:

netflix on xbox one issue with smartglass & windows 10 xbox app

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