Netflix not working at all since update

chefdan78 · Jan 20, 2014

So, unlike most, my issue isn't with loading or disconnecting from the Netflix app. It loads fine, I can browse thru the movies all i want. However, none of the input buttons work. A to play, B to back out, Y to search...pressing them causes nothing to
happen. I've tried 2 controllers, and even logged on thru SmartGlass to get the same results. I've deleted the Netflix app and re-installed it, nothing seems to work. What do I need to do to use Netflix?

:)

JohnKlier · Jan 20, 2014

Anniversary update broke the Netflix voice commands

The Netflix voice commands are not working in Netflix since the update. Voice works everywhere else. This isn't the first time an update has done this to Netflix on my system. Is anyone using voice successfully in Netflix since the update?

Matode · Jan 20, 2014

Apps are not working

Netflix app not working for me after latest update either.

MonicaSalazar · Jan 21, 2014

Hey chefdan78

sorry to hear that you are having this issue..

since you are having the issue after the latest update I recommend that you delete the current update and re-download it see if it works.

To delete update.

Settings

System

Storage

Press the following keys in sequence LB, RB, X, LB, RB, X This will then prompt you to delete current update select YES and your Xbox will reboot.

Once your console restarts try the Netflix app and see if it works.

Dev0t0 · Nov 1, 2018

here is the answer that worked for me and others.

forums.xbox.com/.../1634232.aspx

MonicaSalazar

Hey chefdan78

sorry to hear that you are having this issue..

since you are having the issue after the latest update I recommend that you delete the current update and re-download it see if it works.

To delete update.

Settings
System
Storage
Press the following keys in sequence LB, RB, X, LB, RB, X This will then prompt you to delete current update select YES and your Xbox will reboot.

Once your console restarts try the Netflix app and see if it works.

Dev0t0

here is the answer that worked for me and others.

forums.xbox.com/.../1634232.aspx

PhilQQ

Same problem. Microsoft says its Netflix. Netflix says its Microsoft. Since this was working just fine until a recent update I hope Microsoft can work with Netflix to fix the problem.

OneInnaBillion5

Ive had the SAME issue and spoke to Netflix and they are telling me its to to with my internet provider but I have one of the best internet providers in the UK which whom I work with. And all my other devices work on the internet under my home. but I think
its been since the new Netflix update!

Mr KDB

Same issue here.

Not just netflix. Live TV too. Dimming every few mins. Been through all settings and had no luck.

This has only occurred since the update latest update.

Support response please?

My Kinect is also randomly disconnecting all the time since the update. Voice doesn't work anymore either. I guess that's for a different thread though.

Netflix not working at all since update