Netflix not showing on Home side of XBL

I'm afraid it is not normal. I get them too from time to time. For example, I now have two Netflix tiles side by side on the home screen.

I have exactly this too. Need to try unplugging the lan cable.

I can load apps via Alexa and the controller works fine, so i can watch Netflix and Prime.

The home screen is still black and the side menu doesnt work. In fact the controller still navigates the app e.g. Netflix when the side menu is open.

This seems to be a problem across the forum. We had the same problem, while watching netflix. I ran the test and it shows I can connect to internet but not XBL. Leads me to believe that it's a problem at Xbox not any of us.

Hi ZEBRA,

Netflix voice commands are NOT highlighted in green, unlike the rest of the xbox apps, which is obviously confusing.

Here is a list of the Netflix voice commands:

Firstly, make the kinect go into listening mode by saying "xbox select"

While xbox is listening you can say:

(on profile select screen) "Profile one", Profile two" (etc....)

(when scrolling through lists on the Netflix home screen) "Show more" , "Show previous" , "Next list" , "Previous list"

(select a film/show to watch) "Select 1" , "Select 2" , "Select 3" (etc...) or "Play 1", "Play 2" (etc...)

(when on film select screen) "Play", "Play from beginning", "Add to my List" or "Remove from my list"

(Whilst watcing a show/film) "Xbox play", "xbox pause", "xbox fast forward", "xbox rewind", "xbox stop" (no need to say xbox select first with those commands)

(During a show or on select screen) "Back to browse" (takes to the Netflix home screen)

(Other commands when at the netflix home screen) "Exit Netflix", "switch profiles"

Remember to say "xbox select" to put Kinect into listening mode before using these commands.

Hope this helps.

Netflix does show up under the popular apps on the apps home page. Amazon Prime and HBO Go are still not showing up in search, popular apps, all apps, or new apps.