Netflix not playing movies on xbox one

Dolby Atmos will get static during movies on Netflix, some Dolby Atmos movies on Netflix will not play most of the time. Atmos stays on, but when errors occur resetting the Dolby Access app doesn't help at all. I have also noticed the static sound with
all bitstream audio, while playing a movies, music or games, and sometimes even in the Xbox One S menus.

Hey there! I tried looking up your error code and I came up with this resolution courtesy of Netflix's customer support page: https://help.netflix.com/en/node/64182

If the problem persists after trying this, keep in mind that a lot of services involving the internet have been going offline at certain points and it could also be that Xbox/Netflix servers are being flooded and can not accommodate to the higher amount
of people at this time.

If all else fails, you can try support.xbox.com for further resources on how to solve this issue.

Hope I helped!

I have the exact same problem with the Netflix app on my Xbox One. Most movies that I try to play under my Adult primary account get stuck in this permissions loop. Movies that I play under my kids profile has no problem.

I Think with the Xbox One the Movies run in Stream Mode, like Netflix

I can confirm this bug with the Dolby Atmos app.

My setup: Denon X4200W receiver with Xbox One S.

Atmos works fine in the Dolby Atmos app, Blu-Ray and Netflix (the movie Okja is the only Atmos movie on Netflix). All other Netflix videos and Xbox apps default back to 2.0 down mix as posted above.