Netflix "Internet Connection Problem" error when using Netflix.

Chicag0FireFan · Jul 8, 2014

I'm directly connecting my x1 to my router via ethernet cord. The test from x1 shows good connection to Internet. However, whenever I watch shows on Netflix, the error message stops the show, forces me to close the error message and push play again. so
stupid. How can I fix this?

Additionally, when I turn off the console and come back to an episode mid-show, it starts the episode from the beginning. This is despite the thumbnail in the menu indicating viewed progress in the green progress bar.

This x1 has been such a frustrating piece of equipment. Get it together people. If only Google had a gaming console!

:)

VapourTrails · Jul 8, 2014

apps cant connect to internet.

netflix, 4od etc... all fail to play video. no graphics load there are just empty place holders and names of shows/movies and when i click on some it get an error. cant find any info on netflix for this and everything else working fine with no problems reported
on the network test option.

Internet connection problem.

An internet or home network connection is preventing playback. please check your internet connection and try again.

Error code: x7031-1108

SLOPPYnoodle69 · Jul 8, 2014

Netflix Keeps Crashing

My Netflix always has an internet connection error I'll watch a movie and it will all of a sudden stop and its usually the internet error message all the time but my internet is great and it never happens when I play games online just with Netflix though

RanThaMan88 · Jul 12, 2014

I have had the same constant issue since day one.... I just spent 2 hours on the phone with support and even reconfigured my modem/gateway... Didn't solve the issue... Very very frustrating... I may be seriously inquiring about a different system even though
I have been with xbox forever.

sbrite10(2) · Nov 1, 2018

Im having an even stranger problem.I load up Netflix and when it gets to the profile screen I get a pop up message saying "We couldn't get your latest saved Data" Try again or use this game or app offline.So I select try again and get the same message.I
then select use offline and everything works.I can watch movies.This also happens when I load up the Youtube app and possibly the twitch app.I haven't tried Twitch yet.

This just started happening yesterday.

RanThaMan88

I have had the same constant issue since day one.... I just spent 2 hours on the phone with support and even reconfigured my modem/gateway... Didn't solve the issue... Very very frustrating... I may be seriously inquiring about a different system even though
I have been with xbox forever.

sbrite10(2)

Im having an even stranger problem.I load up Netflix and when it gets to the profile screen I get a pop up message saying "We couldn't get your latest saved Data" Try again or use this game or app offline.So I select try again and get the same message.I
then select use offline and everything works.I can watch movies.This also happens when I load up the Youtube app and possibly the twitch app.I haven't tried Twitch yet.

This just started happening yesterday.

SLOPPYnoodle69

My Netflix always has an internet connection error I'll watch a movie and it will all of a sudden stop and its usually the internet error message all the time but my internet is great and it never happens when I play games online just with Netflix though

BumbbleKitten

there is no error but when I click Y for stattus it brings up Error Status report with alot of numbers and letters, I can't connect to Netflix says it can't connect to the internet, but when I test the internet it says its connected.

subwaytology

I am also getting this error and the provided solution does not help. I've had success once when Netflix prompted me that I had no user and to sign back in. But the solution provided by the netflix site is to hit the menu button to sign out and back in,
but this error puts Netflix into a place where you cannot do this, so the solution is completely unworkable. My internet connectivity to Netflix is fine.

Netflix "Internet Connection Problem" error when using Netflix.