Netflix Intermittent Issue causing screen to go black when opening app and unable to do...

I have the same exact setup and the same issues. I tried the fix. I set it to 1080p and reset the console. It stopped the intermittent black screen and the white snowy screen. Unfortunately now if I go to Netflix the highest resolution offered is HD so if
you want 4K or HDR you have to completely quit and restart the app after you change output back to 4K to make it work again. Also with my DirecTV hr44 attached it is a significant drop off in picture quality when X1 is set to 1080p as compared to 4K.

In my case it got fixed with the newest Dashboard and Netflix app. Another issue I had were the 12 bits on the HDMI, that caused going the picture randomly black.

Hope that helps.

I have exactly this too. Need to try unplugging the lan cable.

I can load apps via Alexa and the controller works fine, so i can watch Netflix and Prime.

The home screen is still black and the side menu doesnt work. In fact the controller still navigates the app e.g. Netflix when the side menu is open.

I am having a similar issue on my Xbox One S connected directly to my Samsung JS8500 tv. When I open the netflix app the screen becomes very dim and the screen doesn't return to normal until the app is quit. HDR content looks great using the Netflix app
on my TV by the way, not dim at all.

OK, so, I was just able to get my Xbox to update by hitting the try again button over again. However that still did not solve the black screen issue. The Xbox wont start up any game period. It just stays on the home screen when i try to open a game from
there. Going to "my games and apps" still is not working and just sends me to a black screen until i hit the Xbox button and go back home. The only difference post update on xbox one is that i now can no longer launch any kind of app from the store. I used
to be able to launch netflix and watch movies but it does not react at all to me pressing launch on anything. I used to be able to go to my movies from store but that no longer opens either.