Netflix/Hulu voice commands not working

dustmat-4986F4CD-9540-47E6-AC5E-564C4A09BEA6 · Aug 2, 2016

Since downloading the new update I can no longer use "Xbox select" (and "hey Cortana") to control Hulu and Netflix. Was this removed or is it broken? I definitely miss it voice commands are my favorite aspects of watching streaming videos on Xbox,

:)

Kibbles · Aug 2, 2016

Voice command usability

How on earth do you get to "Queue" in hulu with voice commands?

Between this and Netflix, the voice command experience has been absolutely destroyed.

Mister Maka · Aug 2, 2016

Netflix and Hulu voice commands not working.

Awesome to hear WildGues! Happy that it started working for you again.

Thanks for clarifying that apakunah48. When you calibrated your microphone did you perform it with the soound up a bit louder than usual? Sometimes when watching video that audio can get in the way of your commands if it's louder than normal. It's also worth
giving one more power cycle a try, as WildGues' issues began to clear up this week.

Miss Bijoux · Aug 3, 2016

Hey dustmat -

Thanks for posting. The availability of voice commands vary between different games and apps and is up to the developer of each game and app whether or not they're supported. If you would like to leave additional feedback on this issue, feel free to do so
over at the Xbox Feedback site.

Thanks!

Hteraj

same issue, alot of people seem to be having this issue. netflix, hulu and media player (maybe more, i only use these) when i say, "xbox play" it gives the message "Can't Play From Here", it also cant fast forward, rewind or pause. if i say "xbox select"
first to bring up the options, it works. it seems like they have removed the quick options and just left the, "xbox select" option. i presume it's on purpose and it's to reduce accidental commands. if that is the case, please tell me so i can start a petition
to get them back, lol.

Mister Maka

To check, is your Xbox One currently part of the Xbox One Update Preview by chance?

Mister Maka

Hey all!

Odd that this is still popping up for you. Since this began have you tried deleting the app and re-installing it to see if there is any change in voice command performance?

Turbo Buick18

I'm a quadriplegic and have no use of my hands. I am sick of xbox not dealing with this issue!!!!!! I DON'T HAVE THE OPTION TO PUSH BUTTONS ON THE CONTROLLER! The only reason I got the xbox one was because it offered voice control of my Netflix. They blame
each other! Microsoft blames Netflix and it just goes in circles! I'm wondering if another option would be more user friendly. Maybe I will try a Sony product since nobody here seems to care!

Mister Maka

Heya Hteraj.

Sorry to hear the trouble. To check, are you part of the Xbox One Preview Update by chance?

Netflix/Hulu voice commands not working