Netflix HDR Mode Always ON (XBOX ONE S)

When I finally reached someone at Netflix support who had heard of HDR, I was told (after a lengthy hold) that HDR-always-on is the way the app is supposed to behave. What a joke. Please sign this Change.org petition:

https://www.change.org/p/netflix-fix-the-netflix-app-for-the-xbox-one-s-hdr-automatically-enables-up...

Firebird, yes it's clear there is an attempt at a mode switch because the screen goes dark and re-initializes but like I said the Netflix app then displays very muted colors like its expecting to output HDR but half the color data is missing. If I back out
to the dashboard, the off-color stays. But if I then quit Netflix, the screen display re-initialized and colors are back to normal.

Clearly the Netflix app believes it is in HDR mode because HDR-enabled titles are clearly labeled as such when I have my One S in HDR mode. If I disable HDR, then the Netflix app no longer displays the HDR label on compatible titles. Only 4K UltraHD. So
the app is trying but something is off.

I know others are having a similar issue...there is a Reddit thread about Netflix displaying muted colors on Xbox One S in HDR mode. So it's not just us.

Would be nice to get an official word on this and hear that a fix is coming. I can tell you that Mad Max looks incredible with HDR enabled. I wasn't sure how much of a difference it would make, the the clarity and contrast on the colors is night-and-day
vs HDR turned off. Would be very nice to have Netflix working properly as well.

When I finally reached someone at Netflix support who had heard of HDR, I was told (after a lengthy hold) that HDR-always-on is the way the app is supposed to behave. What a joke. Please sign this Change.org petition:

https://www.change.org/p/netflix-fix-the-netflix-app-for-the-xbox-one-s-hdr-automatically-enables-up...

This is concerning because I find my Xbox One S to be a better option than my PlayStation 4 or Smart TV. I do not like how the image looks with HDR enabled on non-HDR content as it's washed out and blurry. As it stands, I have to use my PS4 Pro for Netflix
and Xbox One S for Amazon Video and Hulu. This is in no way an intended feature because if it was it would happen on every device. A company as big as Netflix has to be aware that HDR on standard content will have a negative effect and for this issue to go
on for so long is unacceptable.

I can verify this issue...Netflix UHD does not work on Xbox One S. I have a Vizio M55-D0 with the latest firmware enabling HD10 support. My TV is now recognized by the One S video settings as 4K HDR capable. I am able to enable HDR support and it works beautifully
with the Blu-Ray app (Mad Max 4K Blu Ray playing 4K, 24fps, HDR as verified by the Vizio settings app). However when I start Netflix, the screen flashes, colors mute, and video fails to switch to HDR or 24fps. Netflix app is clearly broken right now for HDR.
If I switch HDR off on the One S, Netflix app is fine, plays 4K correctly, colors are fine obviously no HDR.

When I finally reached someone at Netflix support who had heard of HDR, I was told (after a lengthy hold) that HDR-always-on is the way the app is supposed to behave. What a joke. Please sign this Change.org petition:

https://www.change.org/p/netflix-fix-the-netflix-app-for-the-xbox-one-s-hdr-automatically-enables-up...

This is concerning because I find my Xbox One S to be a better option than my PlayStation 4 or Smart TV. I do not like how the image looks with HDR enabled on non-HDR content as it's washed out and blurry. As it stands, I have to use my PS4 Pro for Netflix
and Xbox One S for Amazon Video and Hulu. This is in no way an intended feature because if it was it would happen on every device. A company as big as Netflix has to be aware that HDR on standard content will have a negative effect and for this issue to go
on for so long is unacceptable.

Why is this issue being ignored? I should not have to disable HDR every time I wish to use Netflix. I’m about to downgrade my Netflix plan to not include UltraHD and see if that stops it from triggering HDR but I am not sure if that will be successful. The
loss of color and blurring is unacceptable and the silence both Microsoft and Netflix show towards this is concerning. I don’t want to buy a Roku player or a PS4 media remote so canceling Netflix may be my only option if a fix isn’t implemented within the
next month or two.