Netflix crashing when loading

Discus and support Netflix crashing when loading in XBoX Games and Apps to solve the problem; When I open up Netflix (about 2/3rds the time) it starts to load then the screen goes black. In order to recover, I have to power off my receiver... Discussion in 'XBoX Games and Apps' started by Hobbess253, Aug 17, 2014.

  1. Hobbess253
    Hobbess253 Guest

    Netflix crashing when loading


    When I open up Netflix (about 2/3rds the time) it starts to load then the screen goes black.

    In order to recover, I have to power off my receiver (HDMI connected), then switch it on again, this then shows the Xbox dashboard (I don't power off the Xbox). I can then click on Netflix and it loads fine. I've never had it fail twice in a row, i.e.
    while not powering off the Xbox.

    It's like the Netflix app "takes over" the video feed out, then crashes, but doesn't give the feed back to the Xbox hence why I have to reset the HDMI connection by power cycling the receiver.

    :)
     
    Hobbess253, Aug 17, 2014
    #1
  2. edwinwelch
    edwinwelch Guest
    Netflix is awful on Xbox One. OMG

    all I have to say is Netflix on X1 is awful. video qauality is terrible, major lag, crashing and sometimes long loading times. Netflix is one of my favorite apps for my kids and while it works its frustratingly slow and laggy.

    I really hope they fix this soon.
     
    edwinwelch, Aug 17, 2014
    #2
  3. Alex-888
    Alex-888 Guest
    Injustice 2 crashing issue

    Injustice 2 game from the Microsoft Store won't loading, just crashing and closing after the splash screen! When will be the support?
     
    Alex-888, Aug 17, 2014
    #3
  4. Fatalshock8912 Win User

    Ignorance, misinformation, and a quote from Old Abe

    For sure you say? I haven't had a problem with loading apps in Call of Duty, streaming Netflix or Prime, and the only time I've had any connectivity issues is when it's been down for maintenance, or FIFA 14 has completely crashed my network.
  5. houndsofshadow Win User

    11/3/14 UPDATE JUST WIPED ALL MY DATA!!!

    It crashes when loading the Leadership control modules, loads the first two and then spins out and freezes when loading the leadership board status for daily challenges. I tried going to Classic Puzzles immediately to see if that staved off the crash but
    it doesn't, it still crashes when it would be loading that other stuff in the background.
  6. Shadowbeef Win User

    Netflix issues

    Having trouble with Netflix too. At first it opened Netflix but loaded no content. I followed Microsoft directions and deleted netlix from my xbox and then loaded it up again. Now it just freezes on the Netflix screen when it tried to start up. this sucks.
  7. don cjg Win User

    Freezing minecraft issues!

    I have loaded up the game and then it crashes when my world is loaded
  8. ArmyMirage Win User

    Netflix wont load - error 0X80070002 and Blu-ray player only loads menu sound and keeps loading/spinning

    I'm having the exact same problem, everything on the xbox one works except Netflix loads for 10-15 seconds and then crashes out and Error codes 0x80070002. Netflix still works perfectly on my desktop PC and phone.

    Things tried:

    -Hard reset

    -uninstall and reinstall of netflix app

    -uninstall neflix, hard reset xbox, resinstall app

    - factory reset xbox, resintall netflix app

    -logged into netflix on pc and revoked logins for all devices hoping it was an account issue. It was not.

    I am still having the problem. This is very annoying.
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Netflix crashing when loading

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