Need to speak to a human - Add Payment option not working

Discus and support Need to speak to a human - Add Payment option not working in XBoX on Consoles to solve the problem; This is the most miserable customer service. I was told I could request a call back online by the old 1800 4MYXBOX support. That was a lie. I am now... Discussion in 'XBoX on Consoles' started by PeteHolmes1, Dec 16, 2018.

  1. PeteHolmes1
    PeteHolmes1 Guest

    Need to speak to a human - Add Payment option not working


    This is the most miserable customer service. I was told I could request a call back online by the old 1800 4MYXBOX support. That was a lie. I am now stuck in this "Customer Service Vindaloop"

    Hoping this [Mod Removed - Inappropriate] less going forward.

    :)
     
    PeteHolmes1, Dec 16, 2018
    #1
  2. RandyAU93 Win User

    Need to speak to a human - Add Payment option not working

    When you requested a call-back following the procedure laid out at
    the Support site
    , and you got to the option to request the call-back, what timeframe did they give you for it?
  3. XBF Amber M Win User

    Need to speak to a human - Add Payment option not working

    Hi Pete,

    Thanks for reaching out to us here in forums for this issue. Sorry to hear that you're having difficulty adding a payment option to your account. If you haven't already, you may wish to take a look at our support article entitled Manage
    your payment options online
    to see if it helps out.

    Alternately, if you still would prefer to speak to an Xbox Support team member directly, you can request a call back.
    The best way to reach Live Support would be here:
    https://support.xbox.com/contact-us#0



    Step 1 ----Select Xbox One

    Step 2 ----Select See other options

    Step 3 ----Select topic (Ex. System Update)

    Step 4 ----Select "Show contact options"

    Step 5 ----Select request a call from support



    I hope this helps a bit more.
  4. Smwutches Win User

    Need to speak to a human - Add Payment option not working

    You would need to go to http://support.xbox.com/contact-us Say no, thanks to the virtual assistant and you should be given other options to contact support including chatting
    with them or requesting a call back. If you don't see those options, change your topic.
  5. John Joepollock Win User

    X Box Series X repair issue

    No one there going round n circles again every option does not work
    I need to speak to a human to resolve this situation
  6. Its Kapoow Win User

    free xbox live goldw

    ye you need a valid payment option so add a payment option what is valid and it will work hopefully
Thema:

Need to speak to a human - Add Payment option not working

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