Need to Report a Racist, But They Deleted The Messages

I'm not a expert or deep knowledge of how Xbox report system works but im pretty sure you can simply report him through his profile and choose what ever report option fits best and try to give a description of what happened and he should get banned as Xbox doesn't delete their chat history even though they deleted the message.

You can still report them via their profile and explain to the enforcement team why.

Because what the Ambassador said earlier in these replies is verifiably not true. It would show in the chat box “This message was deleted.” if enforcement action was taken against that message. I have never once seen that for any of the profane/racist/homophobic messages I have reported.

I will even occasionally message the person who’s sent me the hate mail I’ve reported and I’ll get a reply from them, proving that they were not suspended for their previous offending messages.

There is a lot of verifiable proof that reports that have been filed are not being reviewed and that Enforcement is doing nothing to enforce Community Standards. This needs to be investigated by higher-ups on the Xbox team.

Hello,

Please do not call out other players on the forums as doing so is against the rules and it wouldn't do you any good as the only form of complaints that can be filed are from the XBOX console itself.

Please file a complaint against the person, avoid the player, block communications against the player if he or she has sent you any messages, and appear offline so this person cannot join games off of you via recent players list.

How to file a complaint:

Press the Guide button on your controller.

Select Friends, then go to the Players tab.

Select File Complaint. Then select File Complaint again on the next screen.

Select Text and Voice Communications.

Select Text Message / Voice Message / In-Game Voice.

Select File Complaint.

How to avoid a player:

Press the Guide button.

Select Friends, then go to the Players tab. Select the player’s gamertag.

Select Submit Player Review.

Select Avoid This Player

Select why you want to avoid the player: Communication, Game Behavior, or Player Skill.

Select the specific reason why you want to avoid the player.

How to block communications:

From the Xbox Dashboard, open a message from the player, and then select Block Communications. The player will not be able to send you any messages unless you send them one first.

How to appear offline:

Push the middle button on your XBOX 360 controller.

Go to the slider all the way on the right "Settings".

Select Preferences.

Select Online Status.

Select Appear Offline.

Note: This setting automatically resets when you turn your XBOX on and off so it needs to be set again. If you'd like to set yourself to appear offline permanently please visit this link here. Once you've loaded the page scroll till you see "Online Status",
you can select "Friends Only" to have only people on your friends list see you online, or select "Blocked" if you'd like everyone to see you as appearing offline. This setting will stay this way until you change it again and this setting overrides the consoles
Online Status setting.

Hello,

Please do not name and shame on the support forums as it's against the rules. If someone has sent you threatening/racist messages on Xbox LIVE simply file a complaint against them, avoid the player, and block communications with them. The Xbox LIVE Enforcement
Team will take care of them, no one on this specific forum has the power to simply ban someone, only the enforcement team does. They will only go through the complaints filed on the console and no where else.

For instructions to file a complaint please visit this page here.

You'll want to report this player under Text and Voice Communications > Text Message/ Voice Message/ In-Game Voice / Voice Chat.

Thanks.