Need to chat with enforcement for Xbox one

It depends on the type of ban you have received:

Who can submit a Case Review?
Any Xbox Live member with an active enforcement action may submit a case for review through the account's
Enforcement History, provided the enforcement meets the following requirements:

• The enforcement's duration is greater than 24 hours in length
• The enforcement was issued in the last 12 months

You may only request a review of your own active enforcement actions, and must be signed in to the account that received the enforcement (or signed in to the parent account if a child account was suspended). Prior to submitting a Case Review, you may be
prompted to complete a short questionnaire designed to gauge your understanding of the Code of Conduct. Failure to pass this questionnaire will temporarily prevent you from submitting a review, during which time we recommend familiarizing oneself with the
Code of Conduct.

Note: Currently, Xbox device bans are not eligible for Case Review.

You can find some more info here:
Xbox Enforcement Case Review

Hi there,

Only an Enforcement team member can respond to enforcement actions, and the Enforcement Team does not use the forums.

You will need to submit a case review on the Enforcement site (https://enforcement.xbox.com) as no one (Forum/Twitter/Chat support) can respond to enforcement actions.

The enforcement team are the only ones who handle suspensions/bans, not phone and chat support. To report anyone you need to file a complaint on them via the console in order for the enforcement team to investigate them.

Theytold me to contact them by a link because it isnt the enforcement team on the mixure or will I need to contact real enforcement team that handle xbox live account or use xbox live chat.

You will also need to sign with the account you're using into Xbox Enforcement | Home to see if you have any chat related enforcement actions.