Need to change my location in my settings to purchase in the microsoft store

Discus and support Need to change my location in my settings to purchase in the microsoft store in XBoX Games and Apps to solve the problem; Need help changing my location in the Microsoft store... it won't let me change from the Cayman Islands to Canada when I input my payment info,... Discussion in 'XBoX Games and Apps' started by SnaggedFool2326, Jun 23, 2017.

  1. Need to change my location in my settings to purchase in the microsoft store


    Need help changing my location in the Microsoft store... it won't let me change from the Cayman Islands to Canada when I input my payment info, therefore no purchases!

    :)
     
    SnaggedFool2326, Jun 23, 2017
    #1
  2. M4ckle
    M4ckle Guest
    Locations and languages

    I have moved from the UK to Germany, and so updated both my Microsoft account and my xbox location accordingly.

    As a result, I now see game prices in the Euro currency, but when I made my first purchase from the Microsoft Store (Jade Empire) it downloaded the game with German speech and German subtitles, even though my Xbox language is set to English (UK).

    As far as I know, because my payment details have a German address, I need to keep my account location as Germany, but how do I go about playing new store/marketplace purchases in English if the Xbox is ignoring my language settings when I purchase games
    from my new location?
     
    M4ckle, Jun 23, 2017
    #2
  3. xxx shiv xxx
    xxx shiv xxx Guest
    Am I able to spend Microsoft Account balance in a physical microsoft store?

    Are you able to purchase items in a physical Microsoft Store location using money from my Microsoft account?
     
    xxx shiv xxx, Jun 23, 2017
    #3
  4. XboxGamer343 Win User

    Xbox Live Gold vouchers redeemed but have been applied to USA. I am based in UK.

    The subscriptions I bought were for UK/EU. However, when I redeemed on redeem.microsoft.com it said United States next to my email address.

    I've checked my Microsoft account location and it was set to United states by mistake. I've now changed it to UK. Now if I go to redeem.microsoft.com it says United Kingdom next to email address.

    However, it still appears my Xbox Live has been claimed as a USA subscription as the amount to set recurring billing says $9.99. If I try upgrade, I am taken to the UK upgrade page but cannot proceed as I am asked to change my Microsoft store location. If I change to USA I can progress up to the payment screen, but cannot complete payment as my card is a UK card and it says the store location and payment location needs to be the same.
  5. Just a Volunteer Win User

    XBOX ONE not working in Australia location setting

    But I do need to change my location settings to Australia to be able to purchase new games and movies from the Australia Store. Otherwise, it asks for a US billing address (which i dont have) to be supplied with Credit Card details for the purchase.

    I just want to use the same credit card/same billing location I have my monthly Game Pass Ultimate subscription service on to buy games/rent movies with.

    I'm not keen to buy a new console for a service issue I didn't create - when I know mechanically it runs fine apart from this one setting relating to using a default country store.
    Just to be clear, when you use Settings>System>Language and location on the console is the location set to Australia?
  6. ACDH Win User

    buying a game abroad

    The store settings for the Xbox One console are based on your systems location (under settings>system>language&location). If your purchasing from your Xbox One in Brazil. You can change your system location, by setting your location to Czech Republic.
    Then you should have no issue purchasing games in your currency.
  7. Spurious_Cause Win User

    XBOX ONE not working in Australia location setting

    But I do need to change my location settings to Australia to be able to purchase new games and movies from the Australia Store. Otherwise, it asks for a US billing address (which i dont have) to be supplied with Credit Card details for the purchase.

    I just want to use the same credit card/same billing location I have my monthly Game Pass Ultimate subscription service on to buy games/rent movies with.

    I'm not keen to buy a new console for a service issue I didn't create - when I know mechanically it runs fine apart from this one setting relating to using a default country store.
  8. Jurgen1488 Win User

    Changing Language in Forza Horizon 4

    Hello everyone.

    I want Forza to be in English and not in my native language (it might be weird, but that is what I want)

    There is no option in the game to change it, and my language settings in Windows are set to English, except for the location which was needed to be set to my actual location for the store to work properly.

    My question is, is there any way to change the language?

    Thank you,

    Ben
    Hi, it is possible that your language is not supported in the game. If you're sure your language is in the game, you can help it in this way:

    Xbox One - How to change the language settings

    Press the menu key of the controller.

    Go to Settings> System.

    Go to the Location section and select "Language & location".

    Use the "Language" menu to make your selection.
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Need to change my location in my settings to purchase in the microsoft store

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