need points deposited

SaffronCorgi329 · Mar 30, 2017

hi,

as per the last support ticket, i have closed and reopen-ed my rewards account.

Can I get the 30000 reward points transferred over please

Regards

:)

Elus1ve Yeti · Mar 30, 2017

my points from xbox rewards havent went to my account yet

to improve on Senryu BR's response

you need to have 100 points in the pending points list before points will be deposited.

If you ear the 100 points in lets say March then they will be deposited on the 15th or 30th of April.

WhiteWolfs22 · Mar 30, 2017

My points were not deposited

My points were not deposited. I have over 60k points pending.I need help with this issue.

XBLRewards8 · Mar 31, 2017

Hello SaffronCorgi329,

We can confirm your account regions are now matching, and have begun the transfer. You should see the Credits pending shortly!

XBLRewards8

Hello SaffronCorgi329,

We can confirm your account regions are now matching, and have begun the transfer. You should see the Credits pending shortly!

Elus1ve Yeti

to improve on Senryu BR's response

you need to have 100 points in the pending points list before points will be deposited.

If you ear the 100 points in lets say March then they will be deposited on the 15th or 30th of April.

XBLRewards8

Hello ghostsniper779,

After reviewing your account, it appears that you are currently being affected by a known internal database issue which is interfering with the information on your account. What is happening is that your billable account information is being incorrectly
communicated to our servers. Since this data is necessary to determine where to place your deposit, the process is aborted. This missing information is also why our system is incorrectly asking you to update your data. This issue is currently being worked
on by another team. At the current point in time, they have not yet provided us with an approximate solution date. We apologize for the inconvenience, and ask for your patience while our other team works on a solution.

Smwutches

You can check all transactions at
https://billing.microsoft.com Deposits from the Rewards program will not be listed as rewards points, but only as a credit. For December, points were deposited on the 5th and around the 20th. For any points you had deposited before December, they would
have been deposited around the 12th-13th or end of the month after you had earned at least 100 points.

The 440 you see on the site would be all points you've earned since joining the program. It doesn't necessarily mean all of those were deposited in December. So you may have had several deposits in the past as well.

If you need any more help with the Rewards program, you'll need to post in the Rewards forum -

forums.xbox.com/.../29.aspx

ngocphi

you don't redeem

With Rewards points you wait till you get 15000 points when you do get it it is just deposited into your account no interaction needed

They don't deposit till you hit 15000 points

Only thing you can ask for is early deposit once you hit 15000 before the 15th of each month

need points deposited