Need help.

Discus and support Need help. in XBoX Sales and Promo to solve the problem; I pre-ordered Fallout 4 on Sunday, November 8th, and have yet to receive a code for Fallout 3. Today marks the tenth day.... Discussion in 'XBoX Sales and Promo' started by Jeeshmee94, Nov 18, 2015.

  1. Jeeshmee94
    Jeeshmee94 Guest

    Need help.


    I pre-ordered Fallout 4 on Sunday, November 8th, and have yet to receive a code for Fallout 3. Today marks the tenth day.

    :)
     
    Jeeshmee94, Nov 18, 2015
    #1
  2. Help needed

    I'm not totally understanding this. Are you saying that someone on Live is pulling off some sort of hack on an account that's on your Xbox because of the IP and they're keeping you offline? Hell, I didn't even know they could do that.

    Have you tried customer service? Or maybe even a ping test?
     
    crossunitedfate, Nov 18, 2015
    #2
  3. iwb100
    iwb100 Guest
    Help needed ?

    Try these steps first.

    How to Troubleshoot an Xbox One Disc Error

    It sounds like you might have a faulty drive or a faulty disc. Have you tried another disc?

    EDIT: Disregard my last line as it sounds more like the update has caused this bug in some X1's and you've just been really unlucky with timing. No doubt MS will fix it soon.
     
    iwb100, Nov 18, 2015
    #3
  4. Eden0032
    Eden0032 Guest

    Need help.

    Hi there!

    Firstly, please make sure you have reviewed the terms and conditions of this offer at the very bottom of this page: www.xbox.com/.../fallout-4 to make sure that you are eligible to receive a code for Fallout 4.

    Secondly, it is quite possible that the message was sent to you but has since expired since all Xbox Live messages expire after 28 days.

    If that is the case, a member of the Xbox Support staff will be along soon and they may be able to retrieve your code.

    If you were never sent the code, and believe you should have received it, it may have just been a glitch and again, Xbox Support will be along to lend a hand.

    I hope this helps you today!

    -
     
    Eden0032, Nov 19, 2015
    #4
  5. Jeeshmee94
    Jeeshmee94 Guest
    I am eligible, but I never received a message. When I pre-ordered Fallout 4, from the Xbox Store, it was stated that I would receive Fallout 3 for free, under the game information for Fallout 4. No code was ever sent to me.
     
    Jeeshmee94, Nov 19, 2015
    #5
  6. Eden0032
    Eden0032 Guest
    Not to worry, the team will come here soon to help you get your code.

    -
     
    Eden0032, Nov 19, 2015
    #6
  7. Jeeshmee94
    Jeeshmee94 Guest
    I will continue watching the topic then, thank you for your help.
     
    Jeeshmee94, Nov 19, 2015
    #7
  8. Need help.

    Hey, Jeesh! I've sent you a Forums private message. You can check them
    here! Need help. :D
     
    Misses Quinzel, Nov 3, 2018
    #8
  9. onyxishere Win User

    Help needs Help

    Call up support and speak with them directly.
  10. Darcus Knight Win User

    help needed

    when you come out the misty door run up the battlement to get TD's attention, turn run back and go up the ladder and kill the 2 dudes there. TD will be close behind on the ground. lock on to him and then jump down on his head holding RB or RT can't remember
    which. RB I think. if u hit him correctly it will take half of his health straight away. after that i nailed him with some long distance magic and some close quarters stabs in the ***. good luck.
  11. Kronic Herba Win User

    Need help??

    [quote user="ChickinOnaChain"]

    @Fuzz...I think the ratio for regular posters and XBA is 3-1 now. And when I got in almost 18 months ago, it took me 7 months to be accepted. I think it's down to 7 days.

    [/quote]

    I totally agree. I used to have an older account that I created on launch, and it took me almost 1 year to be accepted into the Ambassador program. It was a big thing then, because they didn't just hand it out. I figured with my new account, I would give
    it a try, because it had been almost 1 1/2 years since I had my old account. I was accepted into the program in 4 days. It's sad how this can happen. I am amazed how down hill this has gone.
  12. SiskoDog1701 Win User

    Need help??

    I see ambassadors with silver accounts. I was under the impression that it was limited to gold members.
  13. ChickinOnaChain Win User

    Need help??

    @Fuzz...I think the ratio for regular posters and XBA is 3-1 now. And when I got in almost 18 months ago, it took me 7 months to be accepted. I think it's down to 7 days.
Thema:

Need help.

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