Need help with xbox live gold on wrong account

MasonicOrange0 · Feb 4, 2017

I gave my son a xbox live gold for 1 year but when we add the code to his account my accual email was open on another window on my pc so the code went on MY account instead of HIS!!!! What can we do???? Really don't like the way Microsoft try to merge all
of our stuff together... that doesn't work at all!!!!

:)

LightningThief · Feb 4, 2017

Credentials error

Hey guys.

I don't know if am allowed to post help threads as I see no specific sections but I thought I needed to get help from somewhere.

I'm getting an error when trying to download my old account. It still has xbox gold ( and gold pp901m on mw3 and i guesss ) and i need to get the account back so i can play on it again.

This is what the error says . ( for some reason you can't dl profiles offline but you used to be able to )

ERROR: Sorry, there's a problem with the credentials that you are using to sign in.

Visit https:// account.live .com to fix the problem.

I have gone to account.live and tried to sign in with my old account. but it says password is wrong ( even though the DL profiles says it's correct ) I have also gone to Can't access your account but that is no help niether is Google or Youtube.

Please help me. Thanks.

Evsnake · Feb 4, 2017

My Xbox Live is only working on one account.

My Xbox Live Gold subscription on my Xbox One I bought on an account let's call Account A. Account A works with all the Xbox Live Gold features but when I log into my newly created Account B, my new main account, which was created on the same Xbox, it does
not work. I NEED HELP!!!

Smwutches · Feb 4, 2017

Contact support. They should be able to cancel the subscription and give you a code for the remaining time to add to the correct account. 1-800-4my-xbox if you're in the US/Canada or Contact Us | Xbox Support

Smwutches

Contact support. They should be able to cancel the subscription and give you a code for the remaining time to add to the correct account. 1-800-4my-xbox if you're in the US/Canada or http://support.xbox.com/contact-us

PrvianOnDaRun

Hi! I need some help! Its not allowing me to sign in my xbox live account. I keep getting error 80048821. I have just paid to extend my gold membership and still is tellingme that the password or the user name is wrong

ozbundyboy

Given that all the accounts attached to the xbl gold family pack would have been extended by at least 3 months each, i think with the new xbox home you will only need to pay for one xbox live gold unless all the accounts are on different consoles. I could
be wrong but I think that if the accounts are on the same Xbox ONE console, then it will allow you to buy the one xbox live gold membership and that will be cheaper than the family gold membership in the long run.

Pendhu

so i put my xbox live gold trail in my account but when i tried to play halo 4 it says that you need an xbox live gold account could you help?

J3RS3Y DEVIL

[quote user="OTT0 Montana"]

also bird i think i read they will only need one like gold memership aswell maybe wrong

[/quote]

I believe that all of the accounts linked will be gold. This is the reasoning for the price increase of a xbox live gold membership.

Need help with xbox live gold on wrong account