need help with xbox insider hub app

Have you downloaded the Xbox insider hub app? I believe that update is still in beta. So to download it, you will need to go to the xbox store and down load the Xbox Insider Hub.

Hope this helps, Happy Gaming!!!

Hi there,

You should be able to report these problems through theXbox
Insider Hub app. This may be related to any updates that are released to you through the Preview Program, If you need more help on reporting problems go ahead and follow the support article below.

• How to provide Feedback as an Xbox Insider

I hope this helps

Hi Erelyn,

You can
report issues on the Xbox One through the Xbox Insider Hub app. You just need to install the app from the Store and then hold the Xbox button to pull up the power menu and you should now see "report a problem". The Insider Hub app will open and take you
to the report section where you can put the description of the issue along with screenshots like the ones you provided here.

I hope this helps!

Hi there,

The Insider Program is where you enroll your Xbox to test preview updates before they go live. Since the factory reset did not work, I suggest uninstalling and then re-installing the apps that are not working.

If that doesn't help and the hard reset and power cycle did not help, then you may need to keep trying a factory reset until the apps begin to work.

You can report problems through the Xbox Insider Hub App since this seems to have happened after your Xbox updated.

https://support.xbox.com/xbox-one/console/xbox-insider-hub-report-a-problem

I don’t think so? How can I double check? And does being an Insider have worse affects or something?

To check you need to download the Xbox Insiders app to your console and see if the console is enrolled in a preview. Xbox Insider hub has more detail.