need help with subscriptions

Discus and support need help with subscriptions in XBoX on Consoles to solve the problem; Hello, I had bought subscribed to Fortnite Crew about a month after it came out, and then it cancelled. It repayed, and I had it again until somewhere... Discussion in 'XBoX on Consoles' started by klondu, May 3, 2021.

  1. klondu
    klondu Guest

    need help with subscriptions


    Hello, I had bought subscribed to Fortnite Crew about a month after it came out, and then it cancelled. It repayed, and I had it again until somewhere in April, and I was going to subscribe again when it said I already own the item. When I click "fix it now" it takes me to my subscriptions but the only ones I have that show up are the active one, xbox live and the cancelled one, xbox game pass. it doesnt show fortnite crew. it has been doing this for a few days now, i just wanted to ask for some help as i wanted to purchase this but it will not let me

    :)
     
    klondu, May 3, 2021
    #1
  2. XBF Houmaidi O Win User

    need help with subscriptions

  3. John P_14 Win User

    Need help cancelling a subscription

    Hi and thanks for reaching out. I hope you’re doing well. I'm an Independent Advisor and a Microsoft user like you and I'll be happy to help you.

    Kindly try the steps below to cancel your subscription;

    1. Go to https://account.microsoft.com/services

    2. Sign in to your Microsoft account.

    3. Navigate to the Xbox Live Subscription

    4. Click "Manage".

    5. Choose either "Cancel" or select "Change" below that to turn off auto-renew.

    If it still doesn't work, you may need to contact Xbox Customer support directly to cancel your subscription and resolve any billing issues. They should be able to assist you in canceling the subscription and ensuring that you are not charged any further. You can find their customer support contact information at support.xbox.com/contact-us. It may also be worth checking with your bank or credit card company to ensure that you are not being charged for any additional subscriptions or services related to Xbox Game Pass.
  4. Smwutches Win User

    Help needed to cancel a subscription

    You'll need to contact support and speak to billing. http://support.xbox.com/contact-us
  5. Smwutches Win User

    Need help with multiple subscriptions

    You would need to speak to support directly and talk to billing. You can request a call back or chat with support athttp://suppot.xbox.com/contact-us If you don't see those options, change the category/topic until you do.
  6. CrazY1985 Win User

    Help needed to cancel a subscription

    Head over to commerce.microsoft.com, login, click subscriptions and cancel it from there.
Thema:

need help with subscriptions

Loading...

  1. need help with subscriptions - Similar Threads - need help subscriptions

  2. Randomly locked out of my Microsoft account I need help

    in XboX Insiders
    Randomly locked out of my Microsoft account I need help: So I woke up this morning and tried to go on the xbox app once I opened it,it said account has been locked due to multiple violations of our guildlines but I haven't done anything so I clicked...

  3. I need help with account recovery, but I don’t know what to do

    in XboX Insiders
    I need help with account recovery, but I don’t know what to do: So basically, what happened is my Xbox unplugged through all over a month and I plugged it back in into place a single player game being Batman Arkham Knight, but when I walked back in, it said my...

  4. Need help. Xbox series X - ready or not crashing issues.

    in XboX Insiders
    Need help. Xbox series X - ready or not crashing issues.: I have reinstalled the game. I have unplugged my Xbox. I have cleared my Mac address and done a whole lot of other processes. I really don’t know what’s going on and it keeps crashing my game and...

  5. Need help with Xbox series X help help help help help help help help help help help

    in XboX Insiders
    Need help with Xbox series X help help help help help help help help help help help: It says it’s installed but it’s installing and first I waited 2 days for it to update and it won’t download. I’m not sure what the problem is need help. I live in the middle of nowhere where but...

  6. HELP. I need recommendations on what to do. Buy Series S and then go for the ally?

    in XboX Insiders
    HELP. I need recommendations on what to do. Buy Series S and then go for the ally?: So all I want is a console to play games with my brother so he doesn't get bored the whole day doing nothing after we do sports. I was planning on buying a switch but I don't think I'll be...

  7. Problem with signing in on xbox and I need some help

    in XboX Insiders
    Problem with signing in on xbox and I need some help: So I wanted to reset my xbox to get rid of a glitch and I rested to it to keep my apps and games when apparently I turned my xbox back on and I couldn't log back in, it wouldn't let me put my...

  8. I need help with logging in a account

    in XboX Insiders
    I need help with logging in a account: So I know a connected email and the gamertag and possibly a password but I dont know if I can recover it that way anyone here know what to do submitted by /u/-h-k-_- [link] [comments]

  9. Need Help with Xbox Live Gold Subscription Not Activating

    in XBoX Games and Apps
    Need Help with Xbox Live Gold Subscription Not Activating: Hello everyone, I am experiencing an issue with my Xbox Live Gold subscription. I recently purchased a 12-month subscription card, but when I try to activate it, I receive an error message saying...

  10. So i need help cancelling and getting a refund with Xbox game pass subscription, please

    in XBoX Games and Apps
    So i need help cancelling and getting a refund with Xbox game pass subscription, please: So i need help cancelling and getting a refund with Xbox game pass subscription, But i have one issue when i go to cancel it, it says We can’t cancel your subscription You have already paid for...