Need help with rewards points

DrunkPirateKing · Mar 9, 2017

Hello, I'm having trouble with my rewards points posting from purchases made on the Xbox one store.

:)

Star PlatinumRD · Mar 9, 2017

I can't get more points

i need help with my Xbox rewards account i can't accumulate points and i can't get my reward since 2015

Smwutches · Mar 9, 2017

Will I lose my Microsoft rewards points when Xbox live rewards takes over?

The Microsoft Rewards pogram is not changing. The Xbox Rewards program is turning into the Microsoft Rewards program. So you would not lose any Microsoft Rewards points.

If you need further help with the Microsoft Rewards program, you would need to contact their customer support via their redemption page.

If you need further help with the Xbox Rewards program, you would need to post in the Xbox Rewards Questions support forum.

XBLRewards8 · Mar 10, 2017

Hello DrunkPirateKing,

Apologies for the inconvenience. We are currently working on resolving an issue that caused our purchase information to be delayed. We see that we have awarded your purchases for Warrior Rewards, and are now working on processing them for Simply Rewarding.
You should see the Credits for that offer pending in the next 1-3 days.

XBLRewards8

Hello DrunkPirateKing,

Apologies for the inconvenience. We are currently working on resolving an issue that caused our purchase information to be delayed. We see that we have awarded your purchases for Warrior Rewards, and are now working on processing them for Simply Rewarding.
You should see the Credits for that offer pending in the next 1-3 days.

Smwutches

The Microsoft Rewards pogram is not changing. The Xbox Rewards program is turning into the Microsoft Rewards program. So you would not lose any Microsoft Rewards points.

If you need further help with the Microsoft Rewards program, you would need to contact their customer support via their redemption page.

If you need further help with the Xbox Rewards program, you would need to post in the Xbox Rewards Questions support forum.

XBLRewards8

Hello FIREMOM590,

We only track activity under gamertags. Your son would have to sign up for our program in order for us to start tracking his gamertag.

Smwutches

You would need to sign up for the program with his account information.

Smwutches

Those are Microsoft Rewards points, not Xbox Rewards credits. For help with the Microsoft Rewards program, you would need to contact their customer support via their redemption page.

Need help with rewards points