Need help with my xbox problem

Discus and support Need help with my xbox problem in XBoX on Consoles to solve the problem; Hello, my name is Rebecca and I have a problem on my Xbox. I have redeemed a $70 Xbox card but It won't let me buy any games because it says my balance... Discussion in 'XBoX on Consoles' started by I Queen Oasis I, Sep 19, 2017.

  1. Need help with my xbox problem


    Hello, my name is Rebecca and I have a problem on my Xbox. I have redeemed a $70 Xbox card but It won't let me buy any games because it says my balance is only $9.92 when it is $79.92. I was hoping to find a way to fix my problem.

    :)
     
    I Queen Oasis I, Sep 19, 2017
    #1
  2. FlawlessXD
    FlawlessXD Guest
    Problem with my xbox NEED HELP ASAP

    You must have a high sensitivity on your controller settings reduce it to a newbie level.

    Hope This Helped,

    ~

    Need help with my xbox problem [​IMG]
     
    FlawlessXD, Sep 19, 2017
    #2
  3. TheDarkBones
    TheDarkBones Guest
    Problem with my xbox NEED HELP ASAP

    Answer 1:

    Sensitivity - Okay, so in some of these games, you have a sensitivity option which can make you turn faster or slower, and maybe this is the reason why you turn to fast. If you go in the settings, there should be a bar or something where you can change it,
    so as you change it, it will get slower or faster, so change it to the right fit, and your ready to Pwn!

    Answer 2:

    Controller - You may find that your right analog stick is sticky? If this is the case, then try cleaning it, and it should be easier to control without it automatically spinning for you. If you cant like this, then you may have to take apart the controller
    and clean it from there, as something may be stuck inside, making it like that.

    I hope this helped, and i hope you get it fixed. If none of these answers helped, then im sorry i couldnt have helped further.
     
    TheDarkBones, Sep 19, 2017
    #3
  4. FlawlessXD Win User

    Problem with my xbox NEED HELP ASAP

    You must have a high sensitivity on your controller settings reduce it to a newbie level.

    Hope This Helped,

    ~

    [​IMG]
  5. Ralsei MJ Win User

    I need help with my xbox problem

    It's sad to hear that you still have this issue

    I can advise you another two things to try:

    1. Try creating a new local administrator user in your PC and try from there:
    https://support.microsoft.com/en-us/windows/cre...

    2. If the issue persists and as you tried almost everything.
    In this case the step would be perform a custom installation for your windows system
    https://answers.microsoft.com/en-us/windows/for...
    I've done the first method, turns out that didn't work-
    But when I open my xbox in my main window user
    It stuck on the loading screen like this : -

    [​IMG]
  6. Ralsei MJ Win User

    I need help with my xbox problem

    I'm great! Thanks for asking.
    Don't worry about the language, I understood perfectly

    Thanks for sharing the troubleshooting steps from your side

    Please try this (if one doesn't work go to the next)

    1. Reinstall Microsoft store and all its components:

    Use directly the method 2

    Lester response:
    "Open Powershell with Admin or CMD with Admin (Press Windows key + X then click Windows Powershell(Admin))
    Copy each line of command to Powershell then press enter (one line at a time)
    net stop bits
    net stop wuauserv
    net stop appidsvc
    net stop cryptsvc
    Del "%ALLUSERSPROFILE%\Application Data\Microsoft\Network\Downloader\*.*"
    rmdir %systemroot%\SoftwareDistribution /S /Q
    rmdir %systemroot%\system32\catroot2 /S /Q
    regsvr32.exe /s atl.dll
    regsvr32.exe /s urlmon.dll
    regsvr32.exe /s mshtml.dll
    netsh winsock reset
    netsh winsock reset proxy
    net start bits
    net start wuauserv
    net start appidsvc
    net start cryptsvc

    -Once done restart the device and check"

    Source: https://answers.microsoft.com/en-us/windows/for...

    If maybe that doesn't work, please reinstall Gaming Services via powershell command: (don't forget to run it as administrator)

    Right-click the Windows Start button in the lower-left corner of the main screen, and then select Windows PowerShell (Admin).

    Type or paste the following command and press Enter:
    Get-AppxPackage *gamingservices* -allusers | remove-appxpackage -allusers

    Restart your PC, then start the Xbox application.

    You should see a blue banner with the following message: "This app needs an extra component. Gaming Services is needed for playing some games. Administrator approval required. Install"

    Select Install to reinstall Gaming Services and finally give it a new try.

    Let me know how it goes!
    Hey, Nice to meet you again! Glad that you understand my language perfectly.
    Sad to say that- Nothing worked -

    But, I believe that I mistakenly did something occurring some error inside Windows Powershell. Such as : -

    [​IMG]

    And this : -

    [​IMG]

    I don't know if this's normal or I'm doing it wrongly-

    Also My system's sound mixer is kind of messing up-

    [​IMG]

    I didn't even set this- Might be an evidence that something's wrong with my pc?
    Lemme know soon!

    Oh by the way, method 2 completely doesn't work for me but thanks for the help from you! >-^
  7. JosefLBohorquez Win User

    I need help with my xbox problem

    Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.
    I'm an Independent Advisor and a Microsoft Xbox user like you.

    Hope you're doing great today despite this Ralsei

    Is your windows 10 system up to date?
    And please tell me which troubleshooting steps you have done so far, in that way I can advise you different things or how to proceed

    I'll be waiting for your reply, greetings
  8. TheDarkBones Win User

    Problem with my xbox NEED HELP ASAP

    Answer 1:

    Sensitivity - Okay, so in some of these games, you have a sensitivity option which can make you turn faster or slower, and maybe this is the reason why you turn to fast. If you go in the settings, there should be a bar or something where you can change it,
    so as you change it, it will get slower or faster, so change it to the right fit, and your ready to Pwn!

    Answer 2:

    Controller - You may find that your right analog stick is sticky? If this is the case, then try cleaning it, and it should be easier to control without it automatically spinning for you. If you cant like this, then you may have to take apart the controller
    and clean it from there, as something may be stuck inside, making it like that.

    I hope this helped, and i hope you get it fixed. If none of these answers helped, then im sorry i couldnt have helped further.
Thema:

Need help with my xbox problem

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