Need help with my console. It is missing icons and text in both the home and app screens.

I just tried to clear the console cach and it worked.
support.xbox.com/.../clear-system-cache

I'm having the same problem. I called xbox support who said it was a result of a moderate to strict nap type. Of course they said that because thenthey don't take responsibility for the problem.

Hey there m7broosh,

Thanks for posting up what worked for you, it's great to hear. If you have any further Xbox Support related questions in the future, please feel free to create a new thread detailing what you're experiencing. This way you can receive support catered to you
from our community. Thanks in advance!

Yes I tried that I turned off the consul and then turned it back on I held down the power button and even unplugged it I called up Microsoft they were telling me it's a delayed of image because I can play the game but I can't see the icons on the home tab

Have you tried rebooting the console to see if that cleared up any issues? Hold the power button for 10 seconds to power off and then wait for the light on the power brick to turn yellow then turn the console back on. Write back to confirm if this fixed
the issue or not please.