Need help with my account

Hi,

I changed my address from Mexico to Canada and back again to Mexico and I'm not certain where my rewards program resides now. Could you help me check this out? and if needed, can you change it to Mexico?

Thanks

:)

 

Need Help With My Account

Okay ummmmm i log in successfully on my xbox account here but when i click "My Account" it says "Ive found a glitch: and i cant connect to my windows phone -_-

How can i fix this darn "glitch"

Please help me D:

 

need help with my account

If you haven't already, you would need to call support and have them do an unauthorized access investigation on your account. If you already have, you can try posting here to see if there is anything the enforcement team can do -

forums.xbox.com/.../41.aspx

Unfortunately, even though the action may have taken place while your account was compromised, the enforcement team may not be able to lift the ban and you will need to create a new account.

 

Hello LoneWolf MD,

We see that you are a Mexican Rewards member being Rewarded for purchases made in MXN.