need help with licence transfer

AwAkenMadness14 · Dec 1, 2016

Hi. i have licence transfered with my friend on xbox one using home xbox but when he tries to launch a game it says he doesnt own it

:)

Dlow128 · Dec 1, 2016

Transfer data question.

Hi, to transfer content licences associated with your console you must sign in to the console with the profile used to purchase the content. Once signed in go to Settings > account > billing options and select licence transfer following the on screen instructions to transfer the licences to the new console so other profiles can use the content. Content can not be transfered across profiles only across consoles - hope this helps

Ronabo · Dec 1, 2016

Transfer liscense issue

Did you download the map/booster packs with the same gamertag that you did the licence transfer? If not, you'll need to redownload them with that gamertag and then do licence transfer for that gamertag.

Or have that profile sign in on a second controller while you play with your "normal" gamertag.

If non of these help call support.

Miss Bijoux · Dec 2, 2016

Hey there -

Which Xbox One console does your friend currently have set as his home console? And which do you have set as yours? In order for game sharing to work, you would have to set your friend's console as your home console and he would have to set YOUR console
as his home console.

Let us know.

Miss Bijoux

Hey there -

Which Xbox One console does your friend currently have set as his home console? And which do you have set as yours? In order for game sharing to work, you would have to set your friend's console as your home console and he would have to set YOUR console
as his home console.

Let us know.

MajorIris

You need to do a licences transfer.

Exotic Inkei

I need to reset licence transfer

Ronabo

Did you download the map/booster packs with the same gamertag that you did the licence transfer? If not, you'll need to redownload them with that gamertag and then do licence transfer for that gamertag.

Or have that profile sign in on a second controller while you play with your "normal" gamertag.

If non of these help call support.

Lucas Lauer

Hello, IamNotInPain. Thanks for reaching Xbox gamer's community. My name is Lucas. I'm a Xbox Gamer and a Xbox user like you. I'll be happy to assist you out today.

When you purchase content, you receive a licence to use that content. The licence has two parts: the system licence and the local licence. The system licence applies to the gamertag that purchases the content, and the local licence applies to the console where you first downloaded the content.

Transfer content licences

You can transfer content licences from one console to another once every four months.

If your console was recently repaired, or if you’ve purchased a new console, use the licence transfer option on your console to transfer content licences. Here’s how:

On your console, sign in to Xbox Live using the gamertag that you used to purchase the content.

Go to the Settings and then select Account.

Go to Your Billing Options, and then select Licence Transfer.

Follow the on-screen instructions to transfer the content licences.

After the licences have been transferred, you need to download the content again to update the local licences. This way the content can be used by other profiles on your console and when you’re not connected to Xbox Live.

This is a public user-to-user support forum. We are users like you helping other users. We do not work for Microsoft and do not have access to any user accounts.

I hope this can help you. If you still can't solve your problem, just let me know and I'll do my best to try to help you.

need help with licence transfer