Need help with an account

Discus and support Need help with an account in XBoX Accessibility to solve the problem; On my old Xbox 1 , I had an account that worked but when I got my new Xbox series x, the account disappeared. On my Xbox 1, the account still works but... Discussion in 'XBoX Accessibility' started by Shiny Koala, Apr 12, 2023.

  1. Shiny Koala
    Shiny Koala Guest

    Need help with an account


    On my old Xbox 1 , I had an account that worked but when I got my new Xbox series x, the account disappeared. On my Xbox 1, the account still works but not on the new one. Please help to recover my account.

    :)
     
    Shiny Koala, Apr 12, 2023
    #1
  2. amcs3 Win User

    account help needed

    Hi - Im keen to find out if this worked or not. I've looked at the advice from Mistress Sara and if Im not mistaken that suggests that you change the email details on the Microsoft account as opposed to just on the Gamertag. Im presuming its just the Gamertag
    email address you're looking to change?
  3. outofthebelljar. Win User

    Need Account Help!!!

    The only other thing I would suggest would be to look it up on the console but by the nature of your question, I can safely assume that you are trying to recover it to your console. Is there anyone you can go to in order to use their phone to call?
  4. HassanB Win User

    Need help with account

  5. ScrewyPepper452 Win User

    Need account help

    For information about your suspension and to see about submitting a case review, you would need to go to
    http://enforcement.xbox.com
    i did that with the guy on the phone i couldn't access it so he sent me here could i have some more help i dont know what to do
  6. {Parity} Win User

    Need Help With Account

    There is no contact numbers for the enforcement team. The only way to contact then is through the case review on their website. enforcement.xbox.com/home

    Hope this helps. Good Luck!!
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