Need help using XBox one outside of US (India)

Discus and support Need help using XBox one outside of US (India) in XBoX on Consoles to solve the problem; Bought an Xbox one a few weeks back in the US and brought it to India today, was unaware of the voltage differences and tried plugging the unit which... Discussion in 'XBoX on Consoles' started by SearFilly02, Apr 10, 2014.

  1. SearFilly02
    SearFilly02 Guest

    Need help using XBox one outside of US (India)


    Bought an Xbox one a few weeks back in the US and brought it to India today, was unaware of the voltage differences and tried plugging the unit which tripped.

    Has anyone tried to use the Xbox one outsIDE of the US where they use a different voltage range(in US the cobs uses a 110v range whereas in India we have 220v)? What should I do now, should I buy a voltage converter which steps down the voltage or
    wait till september till the official unit comes to india and them buy a power adapter separately?

    Any help is much appreciated.


    :)
     
    SearFilly02, Apr 10, 2014
    #1
  2. xbox one power supply for India

    Hey there AlienNickel5389,

    The post is a little bit older, but you would need to speak with the phone team in India for help with this. If the console was purchased outside of India, you would need to have it repaired through the USA team, but you should be able to order another power
    supply from the India support team. Contact Us

    You might also be able to order one from the Online Repair Center
    HERE
    as well.

    If these steps don't help, please create a new thread so that the community can provide additional support for your situation.

    Thanks!
     
    Mister Mascot, Apr 10, 2014
    #2
  3. xbox one power supply for India

    Hi,

    I just bought an XBOX One from the Microsoft store in US and shipped it to India. Finds out, I need to buy a Power supply that is compatible with 220 volts for usage in India. I want an original Power Supply. Can Microsoft please replace it for me? I did
    not get any help from the Microsoft Support in India. I was asked to contact support in US only. And when I contact US support, I am asked to contact India support. Can someone please help me out!
     
    CrunchyGlobe201, Apr 10, 2014
    #3
  4. Need help using XBox one outside of US (India)

    The world of electronic goods is a vast and confusing one. To begin with, half the world uses 110 volts, and the other half uses 220 or 240 volts. Sometimes we buy an electronic item that comes from a part of the world where they use the other voltage, or
    sometimes we want to travel and take our stuff with us.

    Europe as an example. At times like these, we'll be looking for one of the many types of voltage converters that are on the market. What you buy will depend largely on your needs. To begin with, do you want to step up (from 110 to 220 or 240), or step down
    (from 220 or 240 to 110). It is possible to buy voltage converters that work both ways if you will need that.

    Foreign travel voltage converters are a device that allows you to use your appliances, from hair dryers to computers, in another country that runs on a different electrical voltage than your country. For instance, if you are traveling from the United States
    to England, step down voltage converters are needed. England uses 220 volts, while America runs on 110 volts.

    In order to plug your American appliances into English outlets, you would need to step down from 220 volts to 110 volts. This is where your foreign travel voltage converters come into play. You can even buy dual converters that work as step up and step down
    converters in one device. This works well if you are not sure what the voltage use is, or if you have a need for both.

    Keep in mind that for large appliances, you will need different wattages than you would need for something such as a hair dryer or curling iron. If you are not sure of what type of converter you need, it is always best to check with the retailer you are
    buying your converter from, or you can always check with the manufacturer. When in doubt, buy up, which can accommodate bigger appliances.

    Countries all over the world run on different electrical voltages. The United States runs on 110 volts, while some, but not all, European countries run on 220 volts. It can all seem confusing but if you keep in mind that voltage converters make your appliances
    work just about anywhere, it is not as daunting. For more info about voltage converters for traveling, please click on the above link.

    Electric voltage converters are necessary devices to have with you when you are traveling overseas. The reason is that American electricity runs on 110 volts, while most European countries run on 220 volts. This presents an obvious problem if you are planning
    on bringing small and large appliances with you when you travel abroad.

    If you were to travel from the United States to Italy, and without using a voltage converter just plugged in your hair dryer, you would in all likelihood destroy it. You also run the risk of a power surge which could result in a shock or a blown circuit.
    For these reasons, it is totally necessary for you to have the proper converters with you when traveling to other countries. And it makes sense to purchase these converters beforehand, because who really wants to shop for converters when they are in Italy?

    The type of electric voltage converters that you purchase will all depend on the type of appliances you will be bringing with you on your trip. For small appliances, such as hair dryers and curling irons, you will need a small, portable converter that plugs
    into the wall. You then plug your appliance into the converter when you wish to use it.

    Bigger appliances require more substantial voltage converters, and are usually only necessary if you are relocating to another country. Most of us don't bring our dishwashers and televisions with us when taking a vacation in Europe. For more info about which
    type of converters you will need for your travels, click on the link above.

    International voltage converters allow you to use your home appliances and electronics overseas. Whether you are coming from England to the United States, or you are going from America to England, you will need voltage converters to run your appliances.
    Countries all over the world run on different electrical voltages, and therefore you need converters when you travel or relocate to a country other than your own.

    American made large appliances, electronics, and small appliances run on 110 volts. Other countries, such as Great Britain, France, Germany, and Italy, run on 220 volts. Therefore it becomes necessary when traveling from country to country to use either
    a step up voltage converter, a step down voltage converter, or a dual voltage converter.

    Before buying any type of converter, it makes sense to ask the retailer you are purchasing your converter from what type of appliances it will work with. This will protect you from power surges and electrical shocks as well, because appliances that are plugged
    into inadequate converters can cause electrical accidents. When in doubt, always get the next level up.

    In general, American-made appliances which run on 110 volts, will need a step down converter when traveling to countries that run on 220 volts. When bringing appliances to America from these 220 volt countries, a step up converter will be needed to go from
    110 volts up to 220 volts. In many cases, you can purchase dual international voltage converters which can go either way and accommodate different appliances.

    Travel voltage converters truly allow you to bring your required electronics with you without any hassles. There is probably nothing more aggravating than traveling to another country, only to find out that your hair dryer, curling iron, lap top, and other
    necessities don't work with their outlets. However, there are steps you can take to make sure that all of your electronics and small appliances work when traveling abroad.

    Voltage converters work by either stepping up or stepping down the voltage required of your appliance to work. For instance, if you are traveling from the United States, which runs on 110 volts, to Italy, which runs on 220 volts, you would need a step down
    voltage converter. In addition, you would need different types of converters for different types of appliances and electronics.

    For instance, you would need a small, portable converter for use with your hair dryer and curling iron. But if you were to be relocating to Italy, and you wanted to bring all of your large appliances, you would need a much bigger converter to handle the
    size. Travel voltage converters are small and lightweight, and you can just throw them in your suit case when packing.

    You'll be so glad you planned in advance, because no one wants to go shopping for converters when they are on vacation. For more on voltage transformers and converters, please click on the link on this page. It will take you directly to our recommended site
    for electronic converters.

    Europe voltage converters are necessary when you are traveling to Europe from the United States. American electricity runs on 110 volts, while most European countries run on 220 volts. This fact alone makes it necessary for you to take some steps when traveling
    with electronic appliances.

    Another point to consider when traveling to Europe is the prong-type used in different European countries. Italy, for example, uses a large two-pronged outlet that accommodates rounded prongs. Obviously, three pronged American plugs would not work here.
    Germany is another country with different prongs, and it can be frustrating when you are traveling with small electronics and appliances that you want to use.

    When planning a trip to Europe, it really does make sense to purchase your Europe voltage converters before you go. Most people want to enjoy the sights and take in the culture of the country they are visiting, without having to find the nearest hardware
    store in hopes of finding a voltage converter. Besides that, there is no guarantee you will be able to find the exact converter you are looking for to accommodate your specific needs
     
    Your Dead McFly, Apr 10, 2014
    #4
  5. Arminator
    Arminator Guest
    [quote user="SearFilly02"]Bought an Xbox one a few weeks back in the US and brought it to India today, was unaware of the voltage differences and tried plugging the unit which tripped. [/quote]

    Ouch Need help using XBox one outside of US (India) :(

    [quote user="SearFilly02"]What should I do now, should I buy a voltage converter which steps down the voltage or wait till september till the official unit comes to india and them buy a power adapter separately?[/quote]

    In most cases, the power adaptor is usually fried and now unusable. In the best case, if you try to use it with a stepdown converter, it just won't work.

    In the worst case, the damaged power adaptor can catch fire.

    So do NOT use this power adaptor anymore!

    Instead, import the power adaptor from a European country like France or Germany, that use plugs that are compatible with the

    Type C plug
    used in India.

    Or simply import the power adaptor from ANY 220/230V country, and use any power cord that is able to plug into the

    C17/C18 plug
    of the European power adaptor.

    Keep in mind, that you can't usually buy the power adaptor separately in stores. So you need to contact the European support and hope they can send you a replacement power adaptor to India.

    Should you still consider getting a stepdown converter, make sure the converter can sustain at least 200 Watts of power!
     
    Arminator, Apr 11, 2014
    #5
  6. Hi Both,

    Even i had a similar issue..

    At a higher cost (30pounds), i ordered one UK power brick by going to myservice.xbox.com and told my friend to get it back to india.

    @ArminatorX i hope i wont have any issues using this going forward....
     
    Deepak J Nair, May 1, 2014
    #6
  7. Hoz621
    Hoz621 Guest
    but was the power brick damaged or was it simply a matter of changing the cords?
     
    Hoz621, Oct 31, 2018
    #7
  8. Deepak J Nair Win User

    Need help using XBox one outside of US (India)

    Hi Both,

    Even i had a similar issue..

    At a higher cost (30pounds), i ordered one UK power brick by going to myservice.xbox.com and told my friend to get it back to india.

    @ArminatorX i hope i wont have any issues using this going forward....
  9. Hoz621 Win User

    Need help using XBox one outside of US (India)

    but was the power brick damaged or was it simply a matter of changing the cords?
  10. Your Dead McFly Win User

    Need help using XBox one outside of US (India)

    The world of electronic goods is a vast and confusing one. To begin with, half the world uses 110 volts, and the other half uses 220 or 240 volts. Sometimes we buy an electronic item that comes from a part of the world where they use the other voltage, or
    sometimes we want to travel and take our stuff with us.

    Europe as an example. At times like these, we'll be looking for one of the many types of voltage converters that are on the market. What you buy will depend largely on your needs. To begin with, do you want to step up (from 110 to 220 or 240), or step down
    (from 220 or 240 to 110). It is possible to buy voltage converters that work both ways if you will need that.

    Foreign travel voltage converters are a device that allows you to use your appliances, from hair dryers to computers, in another country that runs on a different electrical voltage than your country. For instance, if you are traveling from the United States
    to England, step down voltage converters are needed. England uses 220 volts, while America runs on 110 volts.

    In order to plug your American appliances into English outlets, you would need to step down from 220 volts to 110 volts. This is where your foreign travel voltage converters come into play. You can even buy dual converters that work as step up and step down
    converters in one device. This works well if you are not sure what the voltage use is, or if you have a need for both.

    Keep in mind that for large appliances, you will need different wattages than you would need for something such as a hair dryer or curling iron. If you are not sure of what type of converter you need, it is always best to check with the retailer you are
    buying your converter from, or you can always check with the manufacturer. When in doubt, buy up, which can accommodate bigger appliances.

    Countries all over the world run on different electrical voltages. The United States runs on 110 volts, while some, but not all, European countries run on 220 volts. It can all seem confusing but if you keep in mind that voltage converters make your appliances
    work just about anywhere, it is not as daunting. For more info about voltage converters for traveling, please click on the above link.

    Electric voltage converters are necessary devices to have with you when you are traveling overseas. The reason is that American electricity runs on 110 volts, while most European countries run on 220 volts. This presents an obvious problem if you are planning
    on bringing small and large appliances with you when you travel abroad.

    If you were to travel from the United States to Italy, and without using a voltage converter just plugged in your hair dryer, you would in all likelihood destroy it. You also run the risk of a power surge which could result in a shock or a blown circuit.
    For these reasons, it is totally necessary for you to have the proper converters with you when traveling to other countries. And it makes sense to purchase these converters beforehand, because who really wants to shop for converters when they are in Italy?

    The type of electric voltage converters that you purchase will all depend on the type of appliances you will be bringing with you on your trip. For small appliances, such as hair dryers and curling irons, you will need a small, portable converter that plugs
    into the wall. You then plug your appliance into the converter when you wish to use it.

    Bigger appliances require more substantial voltage converters, and are usually only necessary if you are relocating to another country. Most of us don't bring our dishwashers and televisions with us when taking a vacation in Europe. For more info about which
    type of converters you will need for your travels, click on the link above.

    International voltage converters allow you to use your home appliances and electronics overseas. Whether you are coming from England to the United States, or you are going from America to England, you will need voltage converters to run your appliances.
    Countries all over the world run on different electrical voltages, and therefore you need converters when you travel or relocate to a country other than your own.

    American made large appliances, electronics, and small appliances run on 110 volts. Other countries, such as Great Britain, France, Germany, and Italy, run on 220 volts. Therefore it becomes necessary when traveling from country to country to use either
    a step up voltage converter, a step down voltage converter, or a dual voltage converter.

    Before buying any type of converter, it makes sense to ask the retailer you are purchasing your converter from what type of appliances it will work with. This will protect you from power surges and electrical shocks as well, because appliances that are plugged
    into inadequate converters can cause electrical accidents. When in doubt, always get the next level up.

    In general, American-made appliances which run on 110 volts, will need a step down converter when traveling to countries that run on 220 volts. When bringing appliances to America from these 220 volt countries, a step up converter will be needed to go from
    110 volts up to 220 volts. In many cases, you can purchase dual international voltage converters which can go either way and accommodate different appliances.

    Travel voltage converters truly allow you to bring your required electronics with you without any hassles. There is probably nothing more aggravating than traveling to another country, only to find out that your hair dryer, curling iron, lap top, and other
    necessities don't work with their outlets. However, there are steps you can take to make sure that all of your electronics and small appliances work when traveling abroad.

    Voltage converters work by either stepping up or stepping down the voltage required of your appliance to work. For instance, if you are traveling from the United States, which runs on 110 volts, to Italy, which runs on 220 volts, you would need a step down
    voltage converter. In addition, you would need different types of converters for different types of appliances and electronics.

    For instance, you would need a small, portable converter for use with your hair dryer and curling iron. But if you were to be relocating to Italy, and you wanted to bring all of your large appliances, you would need a much bigger converter to handle the
    size. Travel voltage converters are small and lightweight, and you can just throw them in your suit case when packing.

    You'll be so glad you planned in advance, because no one wants to go shopping for converters when they are on vacation. For more on voltage transformers and converters, please click on the link on this page. It will take you directly to our recommended site
    for electronic converters.

    Europe voltage converters are necessary when you are traveling to Europe from the United States. American electricity runs on 110 volts, while most European countries run on 220 volts. This fact alone makes it necessary for you to take some steps when traveling
    with electronic appliances.

    Another point to consider when traveling to Europe is the prong-type used in different European countries. Italy, for example, uses a large two-pronged outlet that accommodates rounded prongs. Obviously, three pronged American plugs would not work here.
    Germany is another country with different prongs, and it can be frustrating when you are traveling with small electronics and appliances that you want to use.

    When planning a trip to Europe, it really does make sense to purchase your Europe voltage converters before you go. Most people want to enjoy the sights and take in the culture of the country they are visiting, without having to find the nearest hardware
    store in hopes of finding a voltage converter. Besides that, there is no guarantee you will be able to find the exact converter you are looking for to accommodate your specific needs
  11. Arminator Win User

    Need help using XBox one outside of US (India)

    [quote user="SearFilly02"]Bought an Xbox one a few weeks back in the US and brought it to India today, was unaware of the voltage differences and tried plugging the unit which tripped. [/quote]

    Ouch :(

    [quote user="SearFilly02"]What should I do now, should I buy a voltage converter which steps down the voltage or wait till september till the official unit comes to india and them buy a power adapter separately?[/quote]

    In most cases, the power adaptor is usually fried and now unusable. In the best case, if you try to use it with a stepdown converter, it just won't work.

    In the worst case, the damaged power adaptor can catch fire.

    So do NOT use this power adaptor anymore!

    Instead, import the power adaptor from a European country like France or Germany, that use plugs that are compatible with the

    Type C plug
    used in India.

    Or simply import the power adaptor from ANY 220/230V country, and use any power cord that is able to plug into the

    C17/C18 plug
    of the European power adaptor.

    Keep in mind, that you can't usually buy the power adaptor separately in stores. So you need to contact the European support and hope they can send you a replacement power adaptor to India.

    Should you still consider getting a stepdown converter, make sure the converter can sustain at least 200 Watts of power!
  12. KindGryphon Win User

    Support needed

    STOP trying to use the xbox one immediately.

    If you have a US console and your trying to use it in India you could completely fry the xbox one (if you havent already fried it out.)

    Yes you would need to get a power supply for india. You would need to call xbox support for your country and tell them you need to purchase a xbox one power supply for use in India.
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Need help using XBox one outside of US (India)

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