Need Help Urgently. Re-downloading old purchase.

Discus and support Need Help Urgently. Re-downloading old purchase. in XBoX Games and Apps to solve the problem; Hey all. Last year i brought GTA V on my old 360 and then dowmloaded it onto my old One. Now i have just brought a new One and it won't allow me to... Discussion in 'XBoX Games and Apps' started by SKYVIAx32, Aug 29, 2016.

  1. SKYVIAx32
    SKYVIAx32 Guest

    Need Help Urgently. Re-downloading old purchase.


    Hey all.

    Last year i brought GTA V on my old 360 and then dowmloaded it onto my old One.

    Now i have just brought a new One and it won't allow me to re download it.

    :)
     
    SKYVIAx32, Aug 29, 2016
    #1
  2. EggsBoxJuan
    EggsBoxJuan Guest
    Need help! urgently

    Contact support immediately and report this.
     
    EggsBoxJuan, Aug 29, 2016
    #2
  3. tonksy000
    tonksy000 Guest
    need help urgently

    i have replied 2 u in the other thread
     
    tonksy000, Aug 29, 2016
    #3
  4. {Parity}
    {Parity} Guest

    Need Help Urgently. Re-downloading old purchase.

    GTA V is not a backwards compatible game. If you had it on the 360 you would still have to purchase it for the One.

    If you had it on your old xbox one you should be able to log in to your new profile using the same credentials that you used on the old one and download the Xbox One version of the game.

    Let us know. Good Luck!!
     
    {Parity}, Aug 29, 2016
    #4
  5. SKYVIAx32
    SKYVIAx32 Guest
    Thats what i don't understand.

    It let me download it for free on my old one and it said i had previously purchased it.

    But now it says to purchase it while in the store
     
    SKYVIAx32, Aug 29, 2016
    #5
  6. Daft Badger
    Daft Badger Guest
    Go to "my games & apps" & it should be in your " ready to install" list. as long as you are using the account that bought it in the first place.
     
    Daft Badger, Nov 2, 2018
    #6
  7. SKYVIAx32 Win User

    Need Help Urgently. Re-downloading old purchase.

    Thats what i don't understand.

    It let me download it for free on my old one and it said i had previously purchased it.

    But now it says to purchase it while in the store
  8. Daft Badger Win User

    Need Help Urgently. Re-downloading old purchase.

    Go to "my games & apps" & it should be in your " ready to install" list. as long as you are using the account that bought it in the first place.
  9. {Parity} Win User

    Need Help Urgently. Re-downloading old purchase.

    GTA V is not a backwards compatible game. If you had it on the 360 you would still have to purchase it for the One.

    If you had it on your old xbox one you should be able to log in to your new profile using the same credentials that you used on the old one and download the Xbox One version of the game.

    Let us know. Good Luck!!
  10. ToF POSEIDON Win User

    Can't play my downloaded Ninja Gaiden black

    Uninstall and re-install the game as purchased on Market you able to re-download at no cost I have had this happen and just re-downloaded it over the old and no problems.
  11. zxz ALONE zxz Win User

    Need urgent help for purchase MS points

    ummm ok thanks but :(

    Ok i will ask her to use my account to add info and paypal, lets see if it solve my problems, or i've to leave this era :(

    Thanks again..
Thema:

Need Help Urgently. Re-downloading old purchase.

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