need help understanding why i don't get reward points

Hello chickosticker6,

You can earn Xbox Live Rewards Credit in two ways:

1. By finishing the offers located on the MyMissions page at
https://rewards.xbox.com/mymissions/ .

-or-

2. For non-offer purchases, you can earn Credits by earning a one star MyVIP level through purchasing at least $300 USD or regional equivalent of eligible content. After you receive your first star you will begin to earn a percentage of your eligible purchases
back as payback Rewards Credit. Pre-orders, in-game consumables, and subscriptions are not eligible for MyVIP.

We have not given out Credits for Xbox Live Gold renewals since July 2014. Also, MyVIP has a recalibration every year. At the end of the year, we place you in your MyVIP rank for the new year based off your eligible spending from the previous year, and set
your progress to the default state. This happened in September 2015 and December 2016. Since you are a zero star member, you do not get payback Credits on your purchases. You can check your current MyVIP level/progress at (https://rewards.xbox.com/myrewards/).

In order to receive credits, your purchases either have to be eligible for a specific offer on the site at the time or you need at least 1 star level in order to receive VIP rebates. As of July 1, 2014, there are no offers to receive credits for renewing
gold

As stated in your other thread, there are no offers to receive credits for renewing gold. That offer ended July 1, 2014.

Hello He S how are you?

My name is Ezequiel I'm an Independent Consultant.

I understand your frustration, Microsoft Rewards is constantly changing, it goes without saying that you can earn your rewards points in a variety of ways.

You don't need to spend money to get points.

For help with the Rewards program, you'll need to post in the Xbox Rewards Questions support forum.

I don't understand where that is???