Need help transferring gamertag to an new email

Hi, I would first refer you to the following
guide for adding and/or removing an email account on your Xbox/Microsoft account. It might be possible that in the process of attempting to follow the steps in this guide, you are asked to verify your identity at the email address it sounds like you can't
access; if that's the case and no additional methods to verify your identity are available, I would then recommend trying to fill out a

Microsoft account recovery form to see if you can verify your identity to get back into your account and change it to a preferred email. If the above suggestions aren't successful in helping you recover your account, you might

contact an Xbox Support agent at the main contact site to see if there are any additional possible steps that can be taken. Hope this helps!

Sorry to hear it. You can check to see if there's currency on your account of if there's a balance owing by logging in to commerce.microsoft.com

Hi DannyTubiolo,

I believe that you can not transfer a gamertag as it is linked to your Microsoft account/email.

You will need to use the Microsoft account recovery form and try to recover the lost account/password.

Create a new Windows Live ID and transfer the gamertag you don't use to the new email address. Then transfer your son's gamertag to your wife's email address.

PackagedQuill69 hey there



Please visit
THIS page. It details a step-by-step guide on how to transfer your gamertag onto a new email address (Microsoft Account). Simply put, you will need to transfer the current profile onto a new email address and then transfer your desired gamertag onto your
current email address. Sounds a little complicated, but that page I posted has you covered and will enable you to be able to log in with your desired gamertag on your desired email address.



I hope this helps.

Many thanks,

Cloud