Need help to contact support

Discus and support Need help to contact support in XBoX on Consoles to solve the problem; I need help to connect to support. When I select xBox support -> Xbox One -> Setup Console and select chat to an operator. The next screen that comes... Discussion in 'XBoX on Consoles' started by AAAAlphatech1, Feb 2, 2017.

  1. AAAAlphatech1
    AAAAlphatech1 Guest

    Need help to contact support


    I need help to connect to support. When I select xBox support -> Xbox One -> Setup Console and select chat to an operator.

    The next screen that comes up is please login and I do so.

    Then it has the First name and Last Name as required fields which are blank and greyed out.

    I can't click submit since my name is not filled out correctly. But I can't do it since they are greyed out.

    I went to my account and both first name and last name are filled out correctly.

    So, is there any way to get support on how to reach support?

    :)
     
    AAAAlphatech1, Feb 2, 2017
    #1
  2. sc_shark
    sc_shark Guest
    Error 0x8007000e

    i would contact xbox support directly. they have been quite helpful with my needs and issues.

    the other thing to try is reseting the mac address.. its in settings, network, advanced do the restart and see what happens from their.
     
    sc_shark, Feb 2, 2017
    #2
  3. SPITFIRE-SIX
    SPITFIRE-SIX Guest
    Trying to get more Xbox woes off my chest

    You have a lemon, you need to contact support
     
    SPITFIRE-SIX, Feb 2, 2017
    #3
  4. onyxishere Win User

    Need help contacting Billing support

    Sorry to hear it. If you cannot set up a call back or use a different internet connection (PC) to do so you can contact phone support yourself. If you live in North America the number is 1-800-469-9269. If you live in a different country then reply back
    with which country you live in and we can give you the number.
  5. Darhyl Mayte Amizola Win User

    I need help contacting Microsoft support.

    Hey there!

    Nice to meet you! I'm Darhyl, an Independent Advisor. I'm sorry you are experiencing this. I am here to help.

    Kindly try to submit an account reinstatement form to Microsoft:

    https://www.microsoft.com/en-us/concern/Account...

    After submitting the request, you will receive an update from them within 24 - 74 hours.

    Thank you for your time. I hope you have a great day!
  6. Sky:D Win User

    I need help contacting Microsoft support.

    Hello! I have already done that. I need help contacting Microsoft due to Xbox and Microsoft will be partnering up to help me get my account unsuspended.
  7. Darhyl Mayte Amizola Win User

    I need help contacting Microsoft support.

    Thank you for your response.

    Unfortunately, the only option to unlock your account is through the account reinstatement form.

    You may try to contact Microsoft Xbox Support here at this link:

    https://support.xbox.com/en-US/contact-us
  8. Osinted Win User

    Need help contacting Enforcement xbox support

    Hello,

    Thank you for directly reaching out. I'm sorry your account was compromised, to directly contact the Xbox Enforcement Team you'll have to do it here

    Or Reach out here, we hope you recieve your account back!
Thema:

Need help to contact support

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