Need help signing into Minecraft on PlayStation 5

Hi,

Kayece here. An Xbox user, and a gamer like you. Do not worry, I will be here to help and assist you today.

I understand you wanted to link your Microsoft/Minecraft new account to your PS5. Please note that only one Microsoft account can be associated with any PlayStation account at any one time. Neither the Microsoft nor PlayStation Network accounts can be associated with a different account.

Please visit the source support and thread links below for more information.

https://help.minecraft.net/hc/en-us/articles/36...

https://answers.microsoft.com/en-us/xbox/forum/...

I hope this helps. If you need more assistance, please let me know.

Stay Safe!

Hello Adriana,

Thank you for posting in Microsoft Community.

We understand that you're having trouble signing into Minecraft on your PlayStation 5. It sounds like you may be encountering an issue with account linking or you are looking for the account linked to your PlayStation.



Just to set your expectation, we do not have tools to check which Microsoft account was linked into your PlayStation Network account. This should be on your account settings in PlayStation otherwise, you may need to reach out to their support for assistance. (PlayStation Support)

Should you wish to know what account holds your Minecraft, you may sign into Minecraft website through this link: Sign In or Sign Up | Minecraft - This will require a Microsoft account to sign in.

For more details about Minecraft for PlayStation, please see: PlayStation® Technical Support FAQ | Minecraft Help

We hope you will be able to play on Minecraft this holiday season.

Happy Holidays to you!



Sincerely,



Microsoft Community Moderator

Hi Richard! My name is Darhyl and I’d be more than happy to help you with your query.

I'm sorry you are experiencing this with your Minecraft error on PS4.

To answer your inquiry according to Microsoft Agent | Moderator Kathy A who answered a similar issue: https://answers.microsoft.com/en-us...inecraft/8925b3c9-8ddc-4a1a-bba8-60f9220cc9ed

"We understand that you are trying to log into your account on Minecraft for PS4. For this concern, we recommend you to reach out to the game support about the error code: Drowned. This could mean that you need to do something for your account or game data for which, the steps should be provided by the game support.

Please reach out to them through this link: https://help.minecraft.net/hc/en-us/requests/new?ticket_form_id=360001225811 "

Thank you for your kindness and understanding! Please feel free to let me know if you need anything else.

Best Regards,
Darhyl

Hi and thanks for reaching out. I hope you’re doing well. I'm an Independent Advisor and a Microsoft user like you and I'll be happy to help you.

No, if you purchase a Minecraft texture pack on the Bedrock version of the game for mobile devices, it will not transfer to your PlayStation 5 version of the game. Minecraft Bedrock and Minecraft on PlayStation 5 are separate versions of the game and are not cross-compatible in terms of purchases made through their respective digital marketplaces. You would need to purchase the texture pack separately on the PlayStation Store for it to be available on your PlayStation 5 version of the game.

That is correct, Emil.

Microsoft owns Minecraft. Therefore, a Microsoft account is required to play the game.

If you want to play with friends on different platforms or join Realms on Minecraft for PlayStation, you will need to link a Microsoft account to your PlayStation Network (PSN) account. Here is how to do that.

How to connect your Microsoft account to PlayStation in Minecraft: Bedrock Edition

Launch Minecraft on your PlayStation.

Select Sign in with a Microsoft account on the title screen.

Visit the code redemption site on a browser.

Input the code that your game is displaying.

Sign in to the Microsoft account you want associated with your PlayStation account.

Note: only one Microsoft account can be associated with any PlayStation account at any one time. If the account you are trying to sign into has already been linked, you will need to use a different one.