Need help sign out problem

Discus and support Need help sign out problem in XBoX on Consoles to solve the problem; My account keeps signing out immediately after signing in it says bye Tim. I've tried other accounts on my Xbox 1 and they work fine, I've also tried... Discussion in 'XBoX on Consoles' started by supperSpartan16, Dec 28, 2017.

  1. Need help sign out problem


    My account keeps signing out immediately after signing in it says bye Tim. I've tried other accounts on my Xbox 1 and they work fine, I've also tried restarting it, unplugging it and complete disconnection from the internet. Still not working. What do I
    do?

    :)
     
    supperSpartan16, Dec 28, 2017
    #1
  2. Credentials error

    Hey guys.


    I don't know if am allowed to post help threads as I see no specific sections but I thought I needed to get help from somewhere.

    I'm getting an error when trying to download my old account. It still has xbox gold ( and gold pp901m on mw3 Need help sign out problem :) and i guesss Need help sign out problem :( ) and i need to get the account back so i can play on it again.

    This is what the error says . ( for some reason you can't dl profiles offline but you used to be able to )

    ERROR: Sorry, there's a problem with the credentials that you are using to sign in.

    Visit https:// account.live .com to fix the problem.

    I have gone to account.live and tried to sign in with my old account. but it says password is wrong ( even though the DL profiles says it's correct ) I have also gone to Can't access your account but that is no help niether is Google or Youtube.

    Please help me. Thanks.
     
    LightningThief, Dec 28, 2017
    #2
  3. RaZe6Rap
    RaZe6Rap Guest
    Help

    I sign in to my Xbox one and it will sign me back out I need help
     
    RaZe6Rap, Dec 28, 2017
    #3
  4. Need help sign out problem

    I have the same issue. Just started. I sign in and then it immediately signs out. Sign in and immediately signs out.
     
    InfernalTruth, Jan 12, 2018
    #4
  5. This happened to me after a power outage, and I just fixed it. Went to network settings, while signed out, entered my WiFi password, then went to sign in again. It thhen asked for my Microsoft account password, input that, and signed in. Still on after a
    few minutes so hopefully this helps you
     
    InfernalTruth, Nov 1, 2018
    #5
  6. InfernalTruth Win User

    Need help sign out problem

    This happened to me after a power outage, and I just fixed it. Went to network settings, while signed out, entered my WiFi password, then went to sign in again. It thhen asked for my Microsoft account password, input that, and signed in. Still on after a
    few minutes so hopefully this helps you
  7. InfernalTruth Win User

    Need help sign out problem

    I have the same issue. Just started. I sign in and then it immediately signs out. Sign in and immediately signs out.
  8. Catherine Cus. Win User

    Need Help With Signing Out

    Hi,

    The login credentials of your Xbox profile and your Windows 10 user account, the date and time settings of your device, and updates available for the Xbox app and the Windows 10 computer are some factors that we have to consider when troubleshooting issues
    signing in to the Xbox app on Windows 10. Answer the following questions and we'll provide you a number of solutions to resolve this issue:

    • You've mentioned that you're not able to sign out, are there any error messages you're getting when you click
      Sign Out?
    • Have you made any changes to your device before encountering this issue?
    • Is the Microsoft account currently signed in to the Xbox app the same with the Microsoft account you're using on your Windows 10 device?

    In the meantime, we recommend running the Windows apps troubleshooter provided on this

    link
    . This can help in resolving issues regarding applications downloaded from the Windows Store.

    If the same instance occurs, kindly follow the steps provided on this
    link
    on how to check for updates for apps and games from Windows Store. Search if there are any updates available for the Xbox app.

    See
    Fix problems signing in to the Xbox app
    for more troubleshooting solutions that you can perform.
  9. awesome hero 36 Win User

    Sign in, sign out problems.

    Thank You so much! This helped me with my problem.
  10. HassanB Win User

    Sign in, sign out problems.

    Hi,

    Try to delete your profile (profile only), clear your cache (3 times), and then download your profile again. See if that solves the issue you're experiencing with signing out everytime you start a game.

    To delete your profile (profile only):

    Dashboard > Settings > System > Storage > Select your storage device > Gamer Profiles > Delete the gamertag you're having this issue with. Make sure when deleting you select
    Delete Profile Only.

    Clear your cache (3 times in a row):

    Dashboard > Settings > System > Storage > Highlight your storage device and press Y > Clear System Cache > Press Yes. Make sure to do this step 3 times in a row.

    Re-download your profile:

    Push the middle button on your Xbox 360 controller and go to Download Profile. Enter in your e-mail/password and it will begin to re-download your profile.

    Please Note: If you're using 2-Step Verification you will need to use the Application Password that you generated upon setting up 2-Step and not your normal password. This is again, only if you have 2-step verification enabled.
Thema:

Need help sign out problem

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