NEED HELP: Rewards ProgramAccount Issue

I Two Pieced U · Feb 11, 2018

so I get an email about my rewards points but it says: There seems to be an issue with your account. Please reach out to our support forum. I am wondering what is going on with my account and why I am unable to access my reward points I’ve accumulated for
rewards. Thank You.

:)

LONEWOLF JOHN · Feb 11, 2018

rewards not posting

my rewards are not posting, account needs updating! What does this mean? please help with this issue!

Smwutches · Feb 11, 2018

xbox rewards, cap à l'ouest bloqué

For help with the Rewards program, you will need to post in the Xbox Rewards Questions support forum. There has been a delay in tracking achievements which is most likely the issue.

XBLRewards8 · Feb 12, 2018

Hello I Two Pieced U,

After reviewing your account, it appears that you are currently being affected by a known database issue which is interfering with the information on your account. What is happening is that your billable account information is being incorrectly communicated
to our servers. Since this data is necessary to determine where to place your deposit, the process is aborted. Since this issue is currently being caused by a secure database not under our control, we have escalated the problem and it is currently being worked
on by another team. At the current point in time, they have not yet provided us with an approximate solution date. We apologize for the inconvenience, and ask for your patience while our other team works on a solution.

XBLRewards8

Hello I Two Pieced U,

After reviewing your account, it appears that you are currently being affected by a known database issue which is interfering with the information on your account. What is happening is that your billable account information is being incorrectly communicated
to our servers. Since this data is necessary to determine where to place your deposit, the process is aborted. Since this issue is currently being caused by a secure database not under our control, we have escalated the problem and it is currently being worked
on by another team. At the current point in time, they have not yet provided us with an approximate solution date. We apologize for the inconvenience, and ask for your patience while our other team works on a solution.

Smwutches

For help with the Rewards program, you'll need to post in the Xbox Rewards Questions support forum. If you can post more details of the issues you are having, that would help.

Smwutches

For help with the Rewards program, you will need to post in the Xbox Rewards Questions support forum. There has been a delay in tracking achievements which is most likely the issue.

Smwutches

For help with the rewards program, you would need to post in the Xbox Rewards Questions support forum. Since you preordered the game before you joined, that may be the issue.

Smwutches

For help with the Microsoft Rewards program, you would need to contact their customer support via their redemption page. The Xbox Rewards program is not the same.

NEED HELP: Rewards ProgramAccount Issue