Need help resolving xbox one problem

Discus and support Need help resolving xbox one problem in XBoX on Consoles to solve the problem; Hello Everyone i keep getting 5 to 10 seconds black outs during gameplay like im playing a game and then the screen goes black and 5-10 seconds later... Discussion in 'XBoX on Consoles' started by STEALTH SNAKEY, May 11, 2014.

  1. Need help resolving xbox one problem


    Hello Everyone

    i keep getting 5 to 10 seconds black outs during gameplay like im playing a game and then the screen goes black and 5-10 seconds later it comes back to the gameplay. im unlucky since it allways happens on the wrong moments..

    i allready updated my TV this week but it diddnt resolve the problem.

    does anyone else know how to fix this?

    pleasse let me know

    :)
     
    STEALTH SNAKEY, May 11, 2014
    #1
  2. al jonesen
    al jonesen Guest
    Banned from forza for six months why now?

    one thing I can tell you is nobody here can help with resolving your problem. if T-10 banned you then you'll need to take it up with them, or Xbox live if it was handed down by live.
     
    al jonesen, May 11, 2014
    #2
  3. SiThruDroneZ
    SiThruDroneZ Guest
    My Xbox won't connect to internet

    Hello

    I'm in need of help my Xbox one was working perfectly until about a week ago. Now it works but won't connect to the internet. It says DNS isn't resolving Xbox server names. I've done all the trouble shooting it tells me but nothing works.. Anyone else have
    this problem..
     
    SiThruDroneZ, May 11, 2014
    #3
  4. Azrael008uk
    Azrael008uk Guest

    Need help resolving xbox one problem

    Your XBox should not do this.

    People in this section of the Forums will be well meaning but none are really qualified to assist you (though they may feel that they are).

    You're better off speaking to Support.

    There's a link for them at the top of the Forums.
     
    Azrael008uk, May 11, 2014
    #4
  5. RocNrolla
    RocNrolla Guest
    double check your connections...HDMI cable might not be plugged in properly or its faulty...try a different HDMI cable.
     
    RocNrolla, May 11, 2014
    #5
  6. yeah the problem with xbox support is xbox one issnt releassed in my country yet and i got a import since i diddnt wanna wait till oktober.

    i unplugged my whole xbox and re-did all the cables but still same problem. its wierd.. it happens during games and not during netflix
     
    STEALTH SNAKEY, May 11, 2014
    #6
  7. Sword Style
    Sword Style Guest
    Try doing a hard reboot. Hold the power down on your console until it shuts. Give it a minute and then boot it back up.
     
    Sword Style, May 11, 2014
    #7
  8. Need help resolving xbox one problem

    i tried that it clears my ram data and my standart getaway ip adress but it doesnt solve the problem
     
    STEALTH SNAKEY, May 11, 2014
    #8
  9. tohellnbak
    tohellnbak Guest
    that sounds like a loss of feed from your connections... especially if you say you do not loose progress or anything... are you using the supplied HDMI cable from XB or another one? also check the connections.. the stability of the cables on the XB, especially
    the HDMI is very bad...
     
    tohellnbak, May 11, 2014
    #9
  10. im using the suplied hdmi cable that i got with the xbox i might have to try another hdmi cable sometime
     
    STEALTH SNAKEY, May 11, 2014
    #10
  11. Azrael008uk
    Azrael008uk Guest
    Which not supported country are you playing in?

    Apparently in North Korea such blackouts are commonplace.
     
    Azrael008uk, May 12, 2014
    #11
  12. IceStorm III
    IceStorm III Guest
    [quote user="STEALTH SNAKEY"]im using the suplied hdmi cable that i got with the xbox i might have to try another hdmi cable sometime[/quote]What country did you source your Xbox One from, and what refresh rate does your TV accept?

    Could this perhaps be a 60hz/50hz issue rearing its head? Can you force an output type on the Xbox One instead of leaving it in Auto mode?
     
    IceStorm III, May 12, 2014
    #12
  13. Need help resolving xbox one problem

    im from the netherlands i imported my xbox one from germany,

    i got a fully updated philips 48inch 40PFL6405H television

    on the 360 i never had problems i imported mine since the xbox one wont be releassed till end of august in my country
     
    STEALTH SNAKEY, Oct 31, 2018
    #13
  14. RocNrolla Win User

    Need help resolving xbox one problem

    double check your connections...HDMI cable might not be plugged in properly or its faulty...try a different HDMI cable.
  15. STEALTH SNAKEY Win User

    Need help resolving xbox one problem

    yeah the problem with xbox support is xbox one issnt releassed in my country yet and i got a import since i diddnt wanna wait till oktober.

    i unplugged my whole xbox and re-did all the cables but still same problem. its wierd.. it happens during games and not during netflix
  16. Azrael008uk Win User

    Need help resolving xbox one problem

    Which not supported country are you playing in?

    Apparently in North Korea such blackouts are commonplace.
  17. STEALTH SNAKEY Win User

    Need help resolving xbox one problem

    i tried that it clears my ram data and my standart getaway ip adress but it doesnt solve the problem
  18. IceStorm III Win User

    Need help resolving xbox one problem

    [quote user="STEALTH SNAKEY"]im using the suplied hdmi cable that i got with the xbox i might have to try another hdmi cable sometime[/quote]What country did you source your Xbox One from, and what refresh rate does your TV accept?

    Could this perhaps be a 60hz/50hz issue rearing its head? Can you force an output type on the Xbox One instead of leaving it in Auto mode?
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Need help resolving xbox one problem

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