Need help resetting my Xbox that keeps freezing when I try.

Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you in regard to your concern.

In this case, we just need to reset your console keeping your games and apps through the Xbox Troubleshooter page. Don't worry because as long as you're connected to Xbox Live your saved progress, games, will not be deleted. It will remove all of your accounts but you can add all of them later on.

Make sure to follow the steps accordingly to access it:

"1. Unplug the network cable if you're using a wired network connection.

2. Power off your console, and then unplug the power cord to ensure that the console is completely powered off.

3. Wait 30 seconds, and then plug the power cord back in.

4. Press and hold the Pair button and the Eject button, and then press the Xbox button on the console.

5. Continue holding the Pair and Eject buttons for 10-15 seconds.

6. Listen for two “power-up” tones a couple of seconds apart. You can release the Pair and Eject buttons after the second power-up tone."

When the console powers up, you will see the Xbox Startup Troubleshooter. Please click on "Reset this Xbox" then "Reset and keep my games and apps".

My xbox keeps freezing and freezing and idk if it's cuz my world is to big for minecraft (19MB) or if it's cuz my xbox is really hot but ever sens the new update for minecraft came out it just keeps freezing as soon as I go into the world the first 2 minutes
are ok but then it freezes I have my xbox in the freezer right now cooling down and I'll try to delete some minecraft things but all I know is notch or 4j studios needs to fix this fast cuz I have a important server I'm running and I can't get it running if
this keeps freezing I have found a little something that helps if you go into your game save right away and move a little then save do this about 10 times and it should not freeze but keep saving ever once awhile

We experience a complete freeze. When the account that freezes is hosting the world in splitscreen, all players and the world freeze.

When the account that freezes is the second player, not hosting the world, no one freezes.

When the account that freezes is hosting a world on xbox, and I join on my PC, only the xbox player freezes. I do not freeze on my PC, and the world does not freeze.

Hope this helps. Please let me know if you need anymore information.

When I sign in my xbox its being slow like its not let me look at my friends lists and then i go to my friends list it freezes and also when i try to play a game if freezes when i press my xbox button it freezes everything.

Hi BubbyDeal please contact
Xbox Support here to solve your problem. If the problem persist, try cleaning the some space( cache files, videos, games, junk), see if your console it's updated to the latest version. And the last decision you should take if the problem persist is trying
to do a hard reset. I hope this help you.

Hello Night0wl123,

Thank you for posting here on the Xbox forums. We understand that your Xbox has been freezing when you open the guide menu, and after an attempt at a factory reset your console doesn't pass the green screen anymore. Is this correct?

We recommend trying out an offline update. Check out this link: I need help with system updates on my Xbox One

Select "I need to update my console offline" and then continue following the steps. Please note that when you reach the "Troubleshooting screen" you can also choose to factory reset your console there. It could be worth a try before attempting the offline
update.

Hope this helps!