need help recovering profile on xbox360

Hi AlexWenners, my name is Rodrigo. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

I am sorry to hear that.

Please, sign in to your Microsoft account here: https://account.microsoft.com/

At the top, select Security > More security options > Identify verification apps > Set up identity verification app > Get it now.

Enter your phone number and it will send you a download link.

Download Microsoft Authenticator and follow the steps to install it.

Enter this password on your Xbox 360 profile when prompted.

For more information: https://support.xbox.com/help/xbox-360/security/set-up-app-password

Let me know if it works!

Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.

I'm an Independent Advisor and a Microsoft Xbox user like you.

Hope you're doing great today despite this Bodark

Sorry to say that, may I know if you tried the alternative methods to recover your account here?

https://support.microsoft.com/en-us/account-bil...

If yes and none of them works, in this case you may need to keep filling the account recovery form until it gets accepted.

Because these are the options available if the recover form is not accepted:

"Fill out the account recovery form again We recommend that you try filling out the account recovery form again. You can do this up to two times per day. Do this if you find more information or remember something else about your account that will help.

Create a new Microsoft account You can always create a new Microsoft account in the interim if you’re having trouble with the recovery request and try again later when you remember something new that might help.

Add security and recovery features to your new account If you decide to create a new Microsoft account we recommend you follow the guidance to add one or more additional security contact info methods to your account right away. Review and set up an alternative sign in methods, such as the Microsoft Authenticator app to use to sign into your account."

Source: https://support.microsoft.com/en-us/account-bil...

Please note that regular Microsoft Support is not capable to send password reset links for security policies

If none of the methods above works sadly there is nothing else that can be done
Sorry

I've tried all the different ways of getting it back but the issue is most of them require you to sign into the account, which I can't do.

hello ... my account was stolen ... is there any way to recover the xbox360?

Any contact we can call?

I need help ... please