Need help recovering account

Discus and support Need help recovering account in XBoX Accessibility to solve the problem; Really hoping someone on here can help. My daughters account vanished overnight off her series x. I've tried to recovery form twice a day for 2 weeks... Discussion in 'XBoX Accessibility' started by Darryl Cooper1, Jul 17, 2023.

  1. Darryl Cooper1
    Darryl Cooper1 Guest

    Need help recovering account


    Really hoping someone on here can help. My daughters account vanished overnight off her series x. I've tried to recovery form twice a day for 2 weeks now but it still won't let me access the email. I've got my name, dob, card details that pays for the account, user name and xbox ID and it still rejects it as not enough detail provided. All my daughters saved data, games, add ons etc totalling £1000s from the last 8 years have gone and I can't get anywhere by phone or email. Does anyone please have some advice on how to fix this. Thanks in advance.

    :)
     
    Darryl Cooper1, Jul 17, 2023
    #1
  2. Verachi Win User

    Need Help With Recovering Account

  3. ScowlingCrowd58 Win User

    Recovering an Account (Help needed)

    I'll call Tech support right now then. The reason I haven't tried Tech Support really is because my Communication skills over the phone isnt to well. i'll try to provide as much info I can. all i wish for atleast is to know the 1st letter of the WLID to
    get some thot on what it is...
  4. Mister Fitzer Win User

    Recovering an Account (Help needed)

    Hey Scowling, sorry to hear about the account issues! Before we go any further, I want to make sure I completely understand the issue you're experiencing. It sounds like you're not sure as to the details of the account you want to use, namely the WLID. Is
    this the case? If so, you should be able to call phone support for assistance--if you can provide all other relevant details of the account, they should be able to provide the WLID to you. :)
  5. KrisFarrell Win User

    Recovering an Account (Help needed)

    Honestly, it must be a different email. Check all the emails you have and all possible passwords. Also, would you have used your brothers email or someone elses?
  6. FTH WarinPeace Win User

    Need help recovering account.

Thema:

Need help recovering account

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