Need help please!

On dark souls 2, I transferred my save game to the cloud servers so that I could play it at a friend's house. The save game worked fine at my friends house but it won't work on my own Xbox now. It says it's still in my cloud storage and it's in sync, but
when I start the game and select cloud storage there is no option to continue. Can someone help me? Xbox support said it must be corrupt but it doesn't say it's corrupt. I really don't want to have to start a new game after all that time.

:)

 

PLEASE, I NEED HELP!!

Please, Sorry for writing "please" 100x It's just a really hard time right now.

 

PLEASE, I NEED HELP!!

Here I took a screenshot of what I am dealing with View attachment 2801

Here this is what I am dealing with,

 

When the Cloud syncs, that usually means the save data was transferred to the Harddrive.

 

Thank you, but no matter what I tried I wouldn't continue

 

It* but what's it mean if it's transferred to my hard drive?

 

That means that the save is moved there.

 

Even if I try to to load from the hard drive it still doesn't work

 

Try loading the game to the cloud from your friend's HDD, then from the cloud to your HDD.