Need Help, Object in Disc Tray

Discus and support Need Help, Object in Disc Tray in XBoX on Consoles to solve the problem; So my son shoved a credit card into my xbox one and it decided to eat it, I can't even see the credit card in there, it will take discs but I suspect... Discussion in 'XBoX on Consoles' started by Fatal Mangekyou, Jan 26, 2015.

  1. Need Help, Object in Disc Tray


    So my son shoved a credit card into my xbox one and it decided to eat it, I can't even see the credit card in there, it will take discs but I suspect the card is covering the disc reading device since it wont read the discs. Please help does anyone know
    how I can get this fixed, I'm pretty handy myself just not sure how to go about this one.

    :)
     
    Fatal Mangekyou, Jan 26, 2015
    #1
  2. Disc tray problem.

    Forgot to add, if you do try cleaning it stick something like a remote control between the hole in the disc tray and the body of the Xbox just in case you knock the tray and it attempts to close, the object you place inbetween will keep it from closing/
     
    FamilyGuyGary, Jan 26, 2015
    #2
  3. drgnfighter
    drgnfighter Guest
    XBOX 360 disc tray keeps jamming

    This happened to my 360 Elite as well. Screw the warranty, open it up, and get any dust out. Make sure the gears for the tray are working and get some grease or something on them. It worked for me when this started happening and I still play on my elite. You may be able to find some YouTube videos to help you with this if needed. This is one of the biggest reasons why I hate disc trays for consoles.
     
    drgnfighter, Jan 26, 2015
    #3
  4. Need Help, Object in Disc Tray

    Google and YouTube are your friend

    If you don't plan on getting it serviced by a professional

    Google 'how to open xbox1' or similar

    There will be someone who has posted a how to video

    Doing this will instantly void your warranty

    Cheers
     
    TouringZebra526, Jan 26, 2015
    #4
  5. Here is a Xbox Support article on how to manually eject a disc if it happens to get stuck. You could try doing this to see if it forces the card out:

    support.xbox.com/.../manually-eject-disc


    If that does not work I would not suggest any home repairs since that will void your warranty. If you are covered by warranty a repair should be free for you.
     
    Cheez-21BAE529-F0FC-40CE-A38A-C9532F5C32F5, Jan 26, 2015
    #5
  6. Tronder 007
    Tronder 007 Guest
    I agree With McShoop, home repairs should be avoided as the will woid Your warranty..

    If the link that McShoop provided does not sole Your issue, you can find info on how to get Your console serviced the right way here..

    support.xbox.com/.../FAQ

    The link is the one for uk residents (posted that as an example as I don't know what country you're from) to get to correct page/info for you go to the bottom left on the page and click on the country listed there, that will take you to a "contry/region"
    selector where you can select Your country..

    I assume that You'll need to pay to have it serviced as a credit card in the disc drive is a user error, but I rater recomed that instead of going at it Yourself..
     
    Tronder 007, Jan 26, 2015
    #6
  7. Thank you for the responses, I had already attempted to get to the disc drive by opening the casing up, I decided not to go past that though as everything seems to delicate. I got the card out with some tough love and a butter knife. Also I've been out of
    warranty for a month or so now. Thank you all though
     
    Fatal Mangekyou, Oct 31, 2018
    #7
  8. TouringZebra526 Win User

    Need Help, Object in Disc Tray

    Google and YouTube are your friend

    If you don't plan on getting it serviced by a professional

    Google 'how to open xbox1' or similar

    There will be someone who has posted a how to video

    Doing this will instantly void your warranty

    Cheers
  9. Cheez-21BAE529-F0FC- Win User

    Need Help, Object in Disc Tray

    Here is a Xbox Support article on how to manually eject a disc if it happens to get stuck. You could try doing this to see if it forces the card out:

    support.xbox.com/.../manually-eject-disc


    If that does not work I would not suggest any home repairs since that will void your warranty. If you are covered by warranty a repair should be free for you.
  10. Tronder 007 Win User

    Need Help, Object in Disc Tray

    I agree With McShoop, home repairs should be avoided as the will woid Your warranty..

    If the link that McShoop provided does not sole Your issue, you can find info on how to get Your console serviced the right way here..

    support.xbox.com/.../FAQ

    The link is the one for uk residents (posted that as an example as I don't know what country you're from) to get to correct page/info for you go to the bottom left on the page and click on the country listed there, that will take you to a "contry/region"
    selector where you can select Your country..

    I assume that You'll need to pay to have it serviced as a credit card in the disc drive is a user error, but I rater recomed that instead of going at it Yourself..
  11. Fatal Mangekyou Win User

    Need Help, Object in Disc Tray

    Thank you for the responses, I had already attempted to get to the disc drive by opening the casing up, I decided not to go past that though as everything seems to delicate. I got the card out with some tough love and a butter knife. Also I've been out of
    warranty for a month or so now. Thank you all though
  12. WolfiesDen360 Win User

    Xbox scratches games

    If the scratch is circular, check the CD tray for foreign matter and possibly a plastic burr on the tray. Use a clean lint free cloth to gently wipe the tray. There could be a grain of sand(or salt) or other similar small object on the tray that is scratching
    the disks as the disk comes to a stop on the tray after spinning.

    If the scratch is straight across the disk, open the tray and carefully look in the open slot (us flashlight if needed) for a foreign object or plastic burr and wipe clean with a clean lint free cloth.
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Need Help, Object in Disc Tray

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