Need help here: Update information account again

Every mouth, i had some kidda problem with my rewards deposity.

All time said the same thing: information account need update

and i already updated my account.. my billing account information and nothing.. the problem still there

I need help to resolve this once for all.

:)

 

Account Hacked

I'm really sorry you are having such a bad experience here. Unfortunately there is no information on your investigation that I can provide you. You need to contact phone support again to get updates on your account and investigation. Again, I'm sorry I can't
be more help here for you. Please let me know if I can help you with any other issues or questions in the meantime though.

 

My account is not posting rewards. Please help

On my account it states needs an update but all information is correct. Please help

 

Hello Duardaum,

Your deposit is being prevented due to a mismatch between your Rewards Account region and your Microsoft Account region. Since your Rewards Account is a separate entity from your Microsoft Account, migrating your Microsoft Account region will not also change
your Rewards Account region. Therefore, when your US Rewards Account attempts a deposit in one regional currency, it cannot complete when your Brazilian Microsoft Account is of a differing currency.

However, this issue can be fixed by heading over to the Microsoft Commerce page at (https://commerce.microsoft.com) to update your Microsoft account
to match your Xbox Live Rewards location. Another option if you wish to continue with Rewards in your current Xbox Live region is to opt out of the program at ( https://rewards.xbox.com/optout/ )
, wait 48 hours and then sign back up again, which can also take 48 hours.

While you will lose your progress by starting a brand new account, you can start earning Rewards Credits that will successfully reward your newly registered regional currency. To confirm that you have re-registered correctly, you can check your join date
from the MyRewards page at (Xbox Live Rewards). If your join date shows a specific date and not a date of "???", then your
account has successfully been re-registered. If you open a new post after being able to log in to your new Rewards account, you can request any pending deposits from your old account to your new one.