Need help from staff or other

Discus and support Need help from staff or other in XBoX Games and Apps to solve the problem; I have recently downloaded Black ops 1 for Xbox one which I previously had for 360 via a disc. Now I want to get my dlc that I had but it is not saying... Discussion in 'XBoX Games and Apps' started by Trying To Own, Aug 22, 2016.

  1. Trying To Own
    Trying To Own Guest

    Need help from staff or other


    I have recently downloaded Black ops 1 for Xbox one which I previously had for 360 via a disc. Now I want to get my dlc that I had but it is not saying that I had it the normal way you check. I think the problem is that I bought the moon map pack through
    a different account which I can no longer log into. When I go back to my 360 I can still play the map packs but on one I cant. If anybody could help me resolve this issue it will be greatly appreciated. Thanks

    :)
     
    Trying To Own, Aug 22, 2016
    #1
  2. Mister Mascot
    Mister Mascot Guest
    ADMINS OR STAFF PLEASE HELP

    Hey there OtherRaptor8580,

    We don't have the ability to retroactively offer a promotion unfortunately. You'll want to keep an eye out on

    Xbox Wire    , for any new sales and promotions.

    Thanks!

    _______________________________________________________



    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums     for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

    HERE     for the best info.
     
    Mister Mascot, Aug 22, 2016
    #2
  3. OtherRaptor8580
    OtherRaptor8580 Guest
    ADMINS OR STAFF PLEASE HELP

    Long story short bought promotion for Xbox live didn’t get it. It didn’t charge my either but now the promotion is gone. I want to buy it but need you guys to help get it on my dashboard(Xbox one) again. Contacted Xbox support and they told me you guys will
    handle it and sent me here

    Email: [MOD Removed - Please see
    Forum Guidelines    ]
     
    OtherRaptor8580, Aug 22, 2016
    #3
  4. bowski477
    bowski477 Guest

    Need help from staff or other

    If the DLC you are trying to access was not purchased with the account you use for backwards compatibility titles you will not have access to that particular dlc.
     
    bowski477, Aug 22, 2016
    #4
  5. Trying To Own
    Trying To Own Guest
    What if I put it on a flash drive and transferred it from my 360 to my One? @bowski477
     
    Trying To Own, Nov 2, 2018
    #5
  6. bowski477 Win User

    Need help from staff or other

    If the DLC you are trying to access was not purchased with the account you use for backwards compatibility titles you will not have access to that particular dlc.
  7. Trying To Own Win User

    Need help from staff or other

    What if I put it on a flash drive and transferred it from my 360 to my One? @bowski477
  8. HAZMAT RADIO Win User

    Its been about a year that I have not been able to send messages from my Xbox one and apps

    come on Xbox! still no help from the staff on here?! this is out of control!
    You need to understand this is users helping other users. This is not Xbox Support.

    Continuing to rant at others trying to help will most likely make them unwilling to help.
  9. Avengersm117 Win User

    Its been about a year that I have not been able to send messages from my Xbox one and apps

    come on Xbox! still no help from the staff on here?! this is out of control!

    You need to understand this is users helping other users. This is not Xbox Support.

    Continuing to rant at others trying to help will most likely make them unwilling to help.
    well support told me this would help and that the community staff would be able to fix this problem by looking into my account, Im joking that is what support superior said. But if you dont like the rants then you dont need to reply
    and help out
  10. Dubstep Kittens Win User

    New Clan Need Staff to help start!!!

    Hi! Welcome to the “Modern Warfare 3” forum.

    -

    Unfortunately you are posting your thread in the wrong forum. This forum is best suited for discussion about the game “Call of Duty: Modern Warfare 3”. Your thread would be better suited for the “Clan Discussion” forum located at the link below.

    -

    forums.xbox.com/.../433.aspx

    -

    Enjoy your time browsing and posting on the Xbox forums, have a wonderful day :)
Thema:

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