Need help connect my controller to my xbox one(2012 edition)

So I needed up hard wiring my xbox to my internet box. One of my old controllers I got to connect but my headset or my elite controller still wont connect and if I try to connect to wifi it wont. I have tried the hold the power button down for 10 seconds
and still nothing. The xbox I have is the halo 5 collector's edition.

Hi Lemm,

I have the same headset for my PC and to use it on my Xbox One it needed to be connected via the controller. To do that you will need a connector that joins the headset and mic jacks into one jack to plug into the controller. In the end my experience with
them on console was sub par and I ended up picking up a separate headset for my Xbox. Hope it helps

It works on my xbox one fine, just not my phone or pc. Also i updated my bluetooth driver to the newest version

edit- since updating it the controller connects and does certainly work, my pc just goes into limp mode and make everything unplayable. Apparently thats a windows fault so i need to purchase the adapter.

support.xbox.com/.../connect-a-wireless-controller

see if there is any info in there which may help you.

edit : ahh great you sussed it.

Sadly like my day one edition your system will need to be replaced. It took 3 hours of being on hold but Microsoft support was helpful once I connected.