Need help changing my Xbox account name back because of an unauthorized change

Discus and support Need help changing my Xbox account name back because of an unauthorized change in XBoX Accessibility to solve the problem; Received a notification that my Xbox profile name was changed and I didn't do so... tried to change it back to AdonisFalls and now is asking me to pay... Discussion in 'XBoX Accessibility' started by Tyler Baudhuin, Jan 25, 2025 at 5:12 PM.

  1. Need help changing my Xbox account name back because of an unauthorized change


    Received a notification that my Xbox profile name was changed and I didn't do so... tried to change it back to AdonisFalls and now is asking me to pay $9.99. Please revert my name back to AdonisFalls since I didn't authorize the change.

    :)
     
    Tyler Baudhuin, Jan 25, 2025 at 5:12 PM
    #1
  2. XA JJKILLERs Win User

    Someone changed my xbox gamertag without me knowing

    My xbox gamertag had changed without my authentication and now I have to pay to change it back.

    I would like to revert all the unauthorized changes to my account.
    If the change is not on your billing tab chances are enforcement changed it for you because of reports
  3. steeledwand7664 Win User

    Gamertag

    Im wanting my old gamertag back as my brother change it and it's a unauthorized change so I'm requesting my old gamertag back
    If it was an unauthorized purchase the only people that can do anything IF your account is eligible would be xbox billing support who basically IF your account is eligible would give you a credit to your account so that you can change your gamertag back
    to the old one.

    Again this is only

    IF your account is eligible.
  4. oOUTSIDERo62 Win User

    Friends XBOX LIVE account hacked?

    Happy to help. If he can still log into his account, have him change his login details. This will keep whoever got into his account from getting back in and should resolve the need for the Unauthorized access claim.
  5. Daft Badger Win User

    Unauthorized gamertag name change

    Ban/suspension forum is here
    forums.xbox.com/.../41.aspx


    I can tell you that your previous gamertag violated the code of conduct which is why you were issued a forced name change.

    You will not get that gamertag back.If you want to change the tag you have now then you will have to pay,you will not get a free name change.To many forced name changes will result in your account being banned.

    You authorized Microsoft to change your tag if it violates the CoC when you agreed to the terms & conditions when you started your account.
  6. David Wirsching Win User

    My account was hacked

    Hello Bevon W, My name is David. I am an independent advisor, happy to help you today.

    Try resetting your password: If you haven't already, try resetting your Xbox account password. Go to the official Xbox website and follow the steps for account recovery. Make sure you use a strong and unique password.

    Check your contact details: If the hacked account is associated with an email address or phone number, make sure you still have access to it. Check for unauthorized changes to your account contact information.

    Change your related passwords: In addition to changing your Xbox account password, it's important to change the passwords of any other accounts where you use the same or similar password. This will help protect your other accounts from possible attacks.

    Check for unauthorized activity: Review your activity history on your Xbox account to see if any unauthorized purchases or changes have been made. If you encounter any suspicious activity, be sure to report it to Xbox Support.

    https://support.xbox.com/help/account-profile/manage-account/compromised-account-solution

    Thank you for your kindness and understanding! Please feel free to let me know if you need anything else.
    Best regards.
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Need help changing my Xbox account name back because of an unauthorized change

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