Need help cant cancel 30 day wait period!

Discus and support Need help cant cancel 30 day wait period! in XBoX Accessibility to solve the problem; Hi I am having a very peculiar issue and require some help I recently thought it would be a good idea to see what would happen if I changed my... Discussion in 'XBoX Accessibility' started by JBrady08, Jan 26, 2025 at 4:32 PM.

  1. JBrady08
    JBrady08 Guest

    Need help cant cancel 30 day wait period!


    Hi I am having a very peculiar issue and require some help

    I recently thought it would be a good idea to see what would happen if I changed my security number to a different one seems simple right boom bam done. to my dismay, I try to sign into my console, and BOOM! 30-day wait period which I had no clue about. So I go to the page and hit cancel request right again seems simple. and it says to confirm it's going to text a number for a confirmation code the original security code right? But the catch is THE NUMBER DOES NOT EXIST ANYMORE so I looked and there is no way I can cancel this request I can give any info required other than the number, or anything to stop this 30-day wait period please help!

    :)
     
  2. Darhyl Amizola Win User

    Need help cant cancel 30 day wait period!

    Hi there! My name is Darhyl and I’d be more than happy to help you with your query.

    I'm so sorry you are experiencing this with your Microsoft Xbox account.

    Just a gentle reminder that we are only Xbox gamers like you here in the community. We are not Microsoft employees and we do not have tools to access any Microsoft System.

    Unfortunately, if you don't have access to your current security information, it is not possible to cancel the 30-days security lockdown. I'm afraid there are no alternative options to bypass the lockdown.

    Thank you for your kindness and understanding. Please feel free to let me know if you need anything else.

    Best Regards,
    Darhyl
  3. ChiefJoboo Win User

    Have i been banned for something?

    Unfortunately since you have changed too much security info you will have to wait the 30 day waiting period in order to do certain things with your account. There's no way around this except cancelling that request, and if you can't access your account
    without changing this info, you will have to wait the 30 day period.
  4. Zahir_Ramathula Win User

    30 Days Security Update + Forgot Password

    Hello Micky, my name is zahir a independent advisor

    Since your account needs to be verified, for now, there is a need to wait for 30-days before you can use the newly added security information to verify and access your Microsoft account. If you're able to reactivate the current security information on your account, to receive the verification code, there will be no need to wait for 30 days.

    The 30-day waiting period implemented on your account is automated for security and privacy purposes. All security protocol applies in our account has no human intervention, and this security method is discussed under the Microsoft account terms in use. The reason for this waiting period is to give the real account owner enough time to be alerted of any changes.

    Once added, you will be informed that the new security information can be used after 30 days. The 30-day waiting period helps Microsoft stop unauthorized people from trying to completely take over an account that isn't theirs. This also gives the real account owner enough time to be alerted of any major changes and to cancel it if they didn't make those changes.

    Regards
    Zahir
  5. OceanicMage7205 Win User

    30 Day security update stopping me from buying games?

    Just found that i cant update my billing information either due to the 30-day waiting period. Unbelievable
  6. EggsBoxJuan Win User

    I need help!`

    If you updated your security info there is a 30 day waiting period that cannot be bypassed even by Xbox support.

    Why does resetting my security information take 30 days?

    • The 30-day waiting period helps Microsoft stop unauthorized people from trying to completely take over an account that isn't theirs. For example, an unauthorized person obtaining an account password through phishing or shared passwords across third
      party platforms. This waiting period gives the real account owner enough time to be alerted of any major changes and to cancel it if they didn't make those changes.
    • During this 30-day period, you'll still be able to access most Microsoft services. You won't, however, be able to do things that require a security code, like changing your password, viewing billing information, or buying new apps or games from Microsoft
      Store or on Xbox.
    • After the process of resetting your security information has started, you must wait the full 30 days for it to complete. However, if you regain access to a piece of your original security info, you can cancel the replacement yourself.
    • https://support.microsoft.com/help/4057241/microsoft-account-why-does-resetting-security-info-take-30-days
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Need help cant cancel 30 day wait period!

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