Need help ASAP

I have tried to find a way to do this as well. As far as I know, no such method exists. Seems that you are SOL dude

As an ambassador you should know the only way to report someone is via your console & calling out gamertags is not allowed on the forums.

If you are being ddos attacked then you need to take it up with your isp,it's down to them to help.

Strange. Have you tried unplugging it from the outlet, letting it sit for 10 minutes, then trying the reset? If that doesn't work, a call to support might be in order.

I'll assume you are from the U.K., since the appleUK gamertag.

For contact UK Xbox 360 support use 0844 545 81 43

Open Times

Monday to Friday – 9:00am to 10:00pm

Saturday – 9:00am to 8:00pm

Sunday – 9:00am to 5:00pm

Hope you get it sorted.

Peace, J.R.

You'll want to try again. Microsoft Rewards support is not available through the forums.

You should post here;
forums.xbox.com/.../41.aspx