need help advice or something about my xbox tv settings

Tuns out it was an HDMI setting on the TV was wrong. I had it set the way it was on the advice of the manufacturer, but it turns out their advice was wrong. Nice to know the manufacturer doesn't know their own kit. Big ups to the Xbox crownd for their
help.

I followed these steps very carefully to get it sorted, and tried switching the settings on my TV to see if it helped

https://support.xbox.com/help/hardware-network/display-sound/troubleshooting-4k-and-hdr-on-xbox-one

@ Genchy

Yep the guy in Currys who sold my mate the TV wouldn't have it at first. He went onto Xbox.com, said it's probably something to do with the settings and this was after my mate telling him he phoned Samsung direct and was told the model was not HDR10 capatible.
He got there in the end but it was a bit of messing about.

My advice to anyone going into somewhere like this. Whatever TV your after, Samsung, Sony, LG etc take the manufacturers Support number, give them a call, give model number and you will get better advice. Not saying Currys staff are stupid but they really
need to be better updated especially when handing over this sort of cash.

Tuns out it was an HDMI setting on the TV was wrong. I had it set the way it was on the advice of the manufacturer, but it turns out their advice was wrong. Nice to know the manufacturer doesn't know their own kit. Big ups to the Xbox crownd
for their help.

I followed these steps very carefully to get it sorted, and tried switching the settings on my TV to see if it helped

https://support.xbox.com/help/hardware-network/display-sound/troubleshooting-4k-and-hdr-on-xbox-one

I'm glad you got it sorted

PS: It would be great if you marked this thread as resolved/answered 😊

Go into your video settings on the tv and turn off anything that is a picture enhancer. Dynamic motions, noise reduction, picture smoothing..... All of that. I was using the exact same tv settings as my 360 as well but something about the xbox one required
different settings on the tv.

I don't know if this will work for you, but try restarting your TV through your TV Settings. I have an Xbox S console, and it just happened to me. I just restarted my TV through the Settings, and it is working for me now. I think the TV just needs a refresh to remember that something is plugged into it.