Need Help Accessing Old Microsoft Account With A Bunch Of DLC On It

Virsai · Feb 21, 2017

Hello, My name is Daniel. So around 2007, when I was 11 years old, I made an Xbox Live Account with a yahoo address that I *think* might be the one associated with the account. My mother was nice enough to have purchased a bunch of DLC from titles like Dragon
Age: Origins, Rock Band 2, Mass Effect 2, Ninja Gaiden 2, and Mortal Kombat, etc. The problem is, the system I played on suffered hardware issues and finally died around (I wanna say) 2012. Luckily I saved the hard-drive and still have the accounts that were
left on it. But now, I have no way to access that account because I don't own a 360 anymore so I can't check the email through the console itself, and because it was so long ago, I literally do not remember the password I used with the account, nor am I even
sure what the email is to be honest. But let me be clear, there is an email I checked through the sign-in page that verifies it is a Microsoft account - so I am positive this is the one that was created for the gamertag. So I was wondering: what can I do,
or who can I talk to, to help prove that I am the owner of the gamertag "Nobukessen" (yes it sounds so dumb, I know, I was obsessed with Tenchu Z when it came out c, so that I may finally access all the DLC and content that was purchased on it. If anyone
could kindly help me out, please comment or email me at "*** Die E-Mail-Adresse wurde aus Datenschutzgründen entfernt. ***". Thank you so much for your help/support.

:)

ShadiestBugle98 · Feb 21, 2017

My Xbox started up again in its own and wiped my old account off and gave me a new account.

need help accessing my old account. Help anyone?!

DictatorCartman · Feb 21, 2017

DLC Issue

My problem is I had an old account with a bunch of games and dlc I had downloaded on it.

I made a new account and am wanting that dlc from the old account.

Is there any way for me to do so?

Smwutches · Feb 21, 2017

You would need to try contacting support. As long as you can verify you are the owner of the account, they can get you the email and you can reset the password. 1-800-4my-xbox if you're in the US/Canada or Contact Us | Xbox Support

Smwutches

You would need to try contacting support. As long as you can verify you are the owner of the account, they can get you the email and you can reset the password. 1-800-4my-xbox if you're in the US/Canada or http://support.xbox.com/contact-us

iTsFx

Hello, I'm Felipe and I'm an independent Community Advisor, and I'll do my best to help you.

If you signed in with a new Microsoft account on your PS5, you will not be able to access your old Minecraft account that was linked to your previous Microsoft account.

To access your old Minecraft account, you will need to sign in to your PS5 with your old Microsoft account credentials. If you cannot remember your password, you can try to reset it using the Microsoft Account Recovery page.

If you are still unable to access your old Minecraft account, you may need to contact Minecraft support for further assistance. They may be able to help you recover your account or link your new Microsoft account to your old Minecraft account.

voteDC

No it wont do that. You'll need to do the license transfer with your old account on your new console. This will let your new account have access to that DLC however.

Mister Maka

Hey there PrematurePick91.

To recover the GT you'll first need to run through all the steps in this form. From there you should be able to change the associated e-mail address. Let us know how it goes

onyxishere

If the game saves are for your GoldenEagle account they will stay with that account. However, DLC is tied to both the console and the gamertag that originally downloaded it. This means that once switched to the new console you will no longer have access
to that DLC.

Have you tried recovering that old tag? Or was it banned and you no longer have access to it? Let us know and we'll try to help further.

Need Help Accessing Old Microsoft Account With A Bunch Of DLC On It