Need fast help please!

L0RD100 · May 21, 2014

So i cant connect to my xbox live i logg in like normal and after the password is done, i come to other things and press next becouse i dont want to save the details than it says you need to logg i. To the profile for playing on xbox live what the *** is
that?

i can still logg in hotmail and that stuff but i get a error when i try to logg in on xbox?

:)

KindGryphon · May 21, 2014

please need help fast!!!!

If you dont remember the email or password then you would need to contact Xbox support and prove to them the account belongs to by verifying whatever info the ask of you to prove it is your account.

If you have a North American account then the phone number to reach Xbox support is 18004699269

Obsessive Power · May 21, 2014

please need help fast!!!!

http://support.xbox.com/contact-us?isChatCallAvailable=false

The above link will show the support number for your region, as long as you have this set up correctly on the website (bottom left).

They can advise and hopefully begin the process of recovering your account details. However, support can not reset passwords over the phone.

Xx529BlAcKbOyxX · May 21, 2014

You need to add security proofs on your account

Brosky aP · May 21, 2014

G'day L0RD100!

As an addition to Xx529BlAcKbOyxX's answer, please try the following steps to add security proofs to your Xbox Account:

Go to the sign-in page.

Sign in by using your Microsoft account email address and password.

Select Security info.

Note You may be asked to have us send a security code to one of the existing contact methods listed in your security information. If you don’t yet have security information in your account, just click Add under Phone number or Alternate
email address to add the information.

To add a phone number or email address, select Add.

Enter a phone number or email address to which we can send a security code. We strongly recommend that you include at least two contact methods, for example two email addresses or two phone numbers, in case you lose access to one of the methods. For example,
you may lose access to a contact method if you move or change email service providers.

Please let us know if you require any assistance performing these steps.

Thank you!

Markronin17 · May 21, 2014

I have done all that is required in the previous post but I'm always stuck ...

Ai Madobe · Oct 31, 2018

Hi Markronin17,

Would you be able to make a separate thread so we can discuss your issue more?

Thanks

Obsessive Power

http://support.xbox.com/contact-us?isChatCallAvailable=false

The above link will show the support number for your region, as long as you have this set up correctly on the website (bottom left).

They can advise and hopefully begin the process of recovering your account details. However, support can not reset passwords over the phone.

Markronin17

I have done all that is required in the previous post but I'm always stuck ...

Brosky aP

G'day L0RD100!

As an addition to Xx529BlAcKbOyxX's answer, please try the following steps to add security proofs to your Xbox Account:

Go to the sign-in page.
Sign in by using your Microsoft account email address and password.
Select Security info.

Note You may be asked to have us send a security code to one of the existing contact methods listed in your security information. If you don’t yet have security information in your account, just click Add under Phone number or Alternate
email address to add the information.

To add a phone number or email address, select Add.
Enter a phone number or email address to which we can send a security code. We strongly recommend that you include at least two contact methods, for example two email addresses or two phone numbers, in case you lose access to one of the methods. For example,
you may lose access to a contact method if you move or change email service providers.

Please let us know if you require any assistance performing these steps.

Thank you!

KindGryphon

If you dont remember the email or password then you would need to contact Xbox support and prove to them the account belongs to by verifying whatever info the ask of you to prove it is your account.

If you have a North American account then the phone number to reach Xbox support is 18004699269

Ai Madobe

Hi Markronin17,

Would you be able to make a separate thread so we can discuss your issue more?

Thanks

Need fast help please!