need call back pls

everytime i try it

say unavailable

why this

Hi Jamie! My name is Stephanie and I'm more than happy to help you out!

I'm sorry to hear that you are upset. I understand that you need a callback.

Please follow these steps from XBF Jasmine Z Microsoft Agent | Moderator: https://answers.microsoft.com/en-us...k/3e7bc016-b786-43e8-802c-ca4431a0679b?page=1

"The best way to reach our Live Support would be at Contact Us. To request a callback, follow these steps: https://support.xbox.com/en-US/contact-us#0

Step 1 ----Select Xbox One

Step 2 ----Select See other options

Step 3 ----Select topic (Ex. System Update)

Step 4 ----Select "Show contact options"

Step 5 ----Select request a call from support "

Please be advised that we are not Xbox employees. We are only Xbox gamers just like you here in this community.

Kind regards,
Stephanie

The issue did not get sorted my looking online and when I called Xbox phone support they directed me back to this forum to ask why. Pls fix this! Someone needs to call me with a solution.

I need my account back pls

Hi DeanVipond

Sorry, but you can only log-in to one console at a time with the same account. This is why the other one gets disconnected.

This is by design.