Need Assistance

Discus and support Need Assistance in XBoX Games and Apps to solve the problem; Okay, so I have a problem with accessing some of my features on my Xbox one. And I know its not just mine, my roommate has a Xbox one also. But neither... Discussion in 'XBoX Games and Apps' started by WHTFSU, Jan 28, 2015.

  1. WHTFSU
    WHTFSU Guest

    Need Assistance


    Okay, so I have a problem with accessing some of my features on my Xbox one. And I know its not just mine, my roommate has a Xbox one also. But neither one of our xbox's are letting us access our payment and billing info and also it's not letting us download
    anything. And some of our apps aren't working we both have hulu downloaded and it's still not letting us access the app or even watch anything. All this has been happening since the beginning of this month.

    :)
     
    WHTFSU, Jan 28, 2015
    #1
  2. zwiXdizzLe
    zwiXdizzLe Guest
    Need assistance

    Everybody else here is pretty much giving you the right advice. Filing the Complaint is all you can do, aside from blocking them, and pushing it out of your mind. If you go through the proper channels, it'll be addressed. Don't worry about it. It's our of
    your hands, and now in the hands of XBLPET. They'll handle it accordingly.
     
    zwiXdizzLe, Jan 28, 2015
    #2
  3. Fyer
    Fyer Guest
    Need assistance

    Sending a GT to a Moderator is not going to speed up your case. Do as the others have stated, file your complaint on your dash. Block the user, set to avoid and move on. Let XBLPET take it from there.
     
    Fyer, Jan 28, 2015
    #3
  4. Seriously Scott
    Seriously Scott Guest

    Need Assistance

    Some services are down at the moment, head over to the service status page and see what it says.
     
    Seriously Scott, Jan 28, 2015
    #4
  5. WHTFSU
    WHTFSU Guest
    I knew some stuff was down earlier but this has been a issue for me and my roommate since like the 1st of the month. We don't have any restrictions and our Nat type is moderate. I'm having the same issue with my Windows laptop also. Even with Xbox servers
    fully up and running right now I still can't access hulu, my payment and billing info on my console, and I can't even download load or buy anything.
     
    WHTFSU, Nov 1, 2018
    #5
  6. XBLRewards8 Win User

    Need Assistance

    Hello SinnerzBleed,

    We only deposit twice a month. Since you requested your deposit after our mid-month deposit, it will be a part of the end of month deposit cycle. Additionally, we do not award Credits for achievements unless as a part of an offer. Currently, the only offer
    running on the MyMissions page with an achievement component is the Being Dr Rewards offer.
  7. OnyxSPQR Win User

    In Need of Assistance

    Uhm, well maybe try this: Go Sign in > Can't access account > Choose your problem (Forgot password/I know my password and Windows Live ID, but can't sign in/I think someone's using my accont) and follow the steps from there. If that doesn't work, you're
    screwed. Sorry. And, I'm not sure if that's normal for Xbox to display that message you "got." Also, just try to remember any of the Windows Live ID's that you possibly had registered the account with. I don't know if any of this will help. Best of luck!
  8. antonyrobinsonLS Win User

    Need assistance

    He could of been using a rapid fire controller, That will explain the rapid shooting, But just move on.
  9. Farscape247 Win User

    Need assistance

    report, block and then move on, and use the in game report feature as well.
  10. Elohmn Win User

    Need assistance

    Moderators are only found here on the Forums and don't handle Policy Enforcement on Xbox LIVE. The Xbox LIVE Policy Enforcement Team works via XBL. You contact the XBL PET by Filing a Complaint on a Profile that is in Violation
    of the ToU/ CoC.
Thema:

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