Need assistance x box one s

I been trying to update x box one s during the last 24 hs and and I cannot make this work. My internet conexion is ok, the x box is new. I need some help with this problem.

My sons is an x box one s and mine Is just the x box one. We can't sign in to either of our accounts on both consoles!

I Know it works the same way on all consoles, but for some games its only for the 'x box one enhanced' umbrella. DTS X is irrelevant because its not in games thats only for blu ray output at the moment. For example, i bought shadow of the tomb raider
on my base model x box, and atmos audio is not supported on the base model x box, on the x model only, and possible the s, not sure about that. I confirmed this in a phone call with microsoft support, which i made because i wasnt geting atomos with it. I
also confirmed this through the forums. Apparently you weren't aware that not all games with dolby atmos for x box have it enabled on all consoles, sometimes just the higher ones, unless it has changed in the last six months. I need to know if the atmos
enabled games that dont support atmos on the base model x box but support it on the x box one x, also it n the s box one s also, so i can buy one to have atmos on all available games with it. Its NOT available for all games that have atmos on the base model
x box . If you could find this out i would be very happy.

But I have the x box one Series S

One option is to try to get a new power supply diretly from microsoft, the other option is to get a power converter to use it.

For the X Box One S or Original X Box?